Tristian Gonzalez
Tristian Gonzalez at Naples Acura

Tristian Gonzalez

Acura Brand Specialist

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Tristian Gonzalez

June 05, 2025

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Employee Rating

Let me start by saying that Tristian, the sales representative, was exceptionally knowledgeable about every aspect of the Acura ZDX I purchased. We had an in-depth conversation not only about the Z More

by M&J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Moskow

Jun 06, 2025

Naples Acura responded

Thank you, MJ for your purchase and for your accolades! Tristian is amazing to work with. As you experienced, he is very knowledgeable and very professional and will always try to give his customers all the information they need to make an informed car buying decision. Delivering the car and the experience is not just a slogan, it is a goal Tristian has with all of his customers. Enjoy your sporty new ZDX!

Jun 09, 2025

Naples Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

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Employee Rating

Horrible service ripoff. Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that was More

by Jetemy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2025

Naples Acura responded

Grace, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your recent visit. After reviewing the situation, it’s clear that a mistake was made regarding your vehicle’s mileage, which led to inappropriate service recommendations. This was an honest error on our technician’s part, but we completely understand how this affected your trust and perception of our dealership. The photo of the cabin filter you received was in fact from your vehicle, and I was able to pull up the video footage from our shop which confirms this. I can understand under the circumstances why you would question the information we originally sent. We never intend to upsell unnecessary services, and we are sorry that our recommendations came across that way. Your vehicle’s actual condition and maintenance schedule should always guide our advice, and in this case, we missed the mark. We would appreciate the opportunity to make this right and hope you give us the opportunity to do so. Please feel free to reach out with any additional questions or concerns. Ross Levy General Manager, Naples Acura rlevy@naplesacura.com 239.263.5701

May 31, 2025

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Employee Rating

Five stars for our sales consultant, Tristian Gonzalez. We bought an MDX and the buying process with Tristan was excellent. I took a star off for the prices the dealership has on its Accessories. We wer More

by Jim C.
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Fier

Jun 02, 2025

Naples Acura responded

Thank you Jim for your purchase and for your feedback! Tristian is excellent to work with. He is very knowledgeable and knows how to guide his customers seamlessly through the sales process. Enjoy your new MDX!

Jun 03, 2025

Naples Acura responded

Hi., we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

Dealership Rating
Employee Rating

Naples acura team were great to work with. Tristan was our point of contact and every interaction with him was pleasant. He is polite and respectful. My husband will be purchasing his next car More

by damaris
Recommend Dealer
Yes
Apr 16, 2025

Naples Acura responded

Thank you for your purchase and for your review! Tristian is great to work with. He is very knowledgeable and has a very pleasant demeanor. Tristian strives to deliver the car and the experience to all of his customers. Enjoy your beautiful new Acura!

Apr 17, 2025

Naples Acura responded

Hi Damaris, thank you so much for your feedback about Naples Acura! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 14, 2025

Dealership Rating
Employee Rating

Very easy and pleasant experience at this dealership. Tristan was courteous, helpful and professional. We bought a car and couldn’t be happier More

by Catriona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Fier, Scott Moskow

Apr 15, 2025

Naples Acura responded

Thank you Catriona for your purchase and for your feedback! Tristian is amazing and very helpful. He has a great deal of knowledge and enjoys sharing his knowledge with his customers so that they can make an informed car buying decision. Enjoy your new ride!

April 04, 2025

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Employee Rating

I had a very good experience working with Joe Eisenberg and Tristan Gonzalez when buying a car from Naples Acura. Highly recommend working with them if you ever stop in there. More

by flymo_77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Fier, Scott Moskow , Joe Eisenberg

Apr 07, 2025

Naples Acura responded

Hello, we're glad to hear our staff took such great care of you! Here at Naples Acura we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 20, 2025

Dealership Rating
Employee Rating

Tristian was very easy to work with. He went out of his way to make sure all of our questions were answered and also gave us useful information about the car. He was polite and even foll More

by Nordondrug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2025

Naples Acura responded

Thank you for your purchase and for your feedback! Tristian is very knowledgeable and professional. He enjoys sharing his knowledge with his customers so that they can make an informed car purchase decision. Enjoy your new Acura!

March 18, 2025

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Employee Rating

This is our second car in two months purchased from this dealership. Tristian and Omar were great to work with and made the process a pleasure. More

by brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 18, 2025

Naples Acura responded

Thank you Brian for your repeat business and for your feedback!. Tristian and Omar are a dynamic team. They are both very customer focused and will try their hardest to deliver the car and the experience to all of their customers. Enjoy your beautiful new Acura!

February 17, 2025

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Employee Rating

Tristan Gonzalez was extremely professional, knowledgeable, and had a lot of patience with my many questions and several visits to the showroom before selecting the car. I would highly recommen More

by GAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 17, 2025

Naples Acura responded

Thank you for your purchase and for your feedback. Tristian is very professional and very knowledgeable. He is very customer focused and will always go the extra mile for his customers. Enjoy your new Acura!

February 12, 2025

Dealership Rating
Employee Rating

I am a returning customer that was not disappointed. I was always treated with patience and care by Tristian Gonzales. He may be young, but he is capable of getting you the best deal possible for every More

by Snake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Gonzalez JR

Feb 12, 2025

Naples Acura responded

Thank you for your loyalty to Naples Acura, to Tristian and for your purchase! Tristian is very customer focused and will try his hardest for his customers so that they are 110% happy with their car buying decision. Enjoy your new Acura!

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