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Tristan Ingram
Tristan Ingram at Superstition Springs Lexus
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Tristan Ingram

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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4.7
11 Reviews
4.7

11 Reviews

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11 Reviews of Tristan Ingram

November 10, 2024

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Employee Rating

Great ES350 2025 Flawless transaction Tailored for our time on a Sat . Praise honest 10 More

by jessiehornm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salma Albashir, Jeanine Baliton, James Charm, Lorelei Costello, Joe Christy, Marc Dent, John Inocencio, Lorenzo Maldonado, Tracy Martin

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Nov 11, 2024

Superstition Springs Lexus responded

Thanks, Jessie! We're thrilled to hear you had a flawless experience with the ES350 2025. Your praise means a lot to us, and we're glad we could tailor the transaction to fit your schedule. Looking forward to serving you again!

November 09, 2024

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Employee Rating

I came out this morning to go through my new 2020 Lexus RX 300 because I didn’t know how to work anything. Your tech Denise walked me through everything was very patient with me even though I did not know More

by yiayia327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

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Nov 11, 2024

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that Denise provided such helpful support with your new Lexus RX 300. It's great to know you felt comfortable as you learned the features. Enjoy your new ride, and let us know if you have any more questions!

November 07, 2024

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Excellent knowledgeable, professional no high-pressure sales. Excellent people to work with our sales person. Tristan was excellent. More

by yiayia327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin, Bernard Bryant , In your billing department, where we took care of our paperwork and gave the cashiers check. Ryan Not sure of his last name, but he was excellent to work with. Very knowledgeable what he was doing he made it easy for us no stress.

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Nov 11, 2024

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had such a positive experience with Tristan and our team. We pride ourselves on providing knowledgeable service without pressure. Your feedback is greatly appreciated!

October 21, 2024

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Employee Rating

Except for the five and a half hours to complete the transaction, everyone was friendly and helpful More

by steve.hollinger
Recommend Dealer
Yes

Other Employees Tagged: AJ Medel

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Oct 22, 2024

Superstition Springs Lexus responded

Thanks for your feedback, Steve! We’re thrilled to hear you had a positive experience with our team. We appreciate your patience during the transaction process and are always looking for ways to improve efficiency. Your input helps us serve you better!

October 19, 2024

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Felt like I was being held hostage. 7 hours to do a car deal….. unheard of in my 45 years of car buying. We should have just gone to Lexus of Tucson, if we had known they were just goin More

by BOBANDJULIE.EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 19, 2024

Superstition Springs Lexus responded

Good evening Mr. & Mrs. Evans... Thank you for sharing your experience with us and bringing this to my attention. I would like to personally apologize for the length it took to complete your transaction and inconvenience that you experienced when purchasing your new Lexus from our dealership. After reviewing our notes, it looks like we ultimately delivered your new Lexus to your residence. I am not familiar with all the details of your purchase... so I would like contact you directly to discuss this matter further. We strive to make sure all of our customers have a exemplary experience and we understand how time can impact your overall satisfaction. I look forward to speaking with you shortly. Thank you again for your feedback, and I hope I can discuss a resolution for this matter. Greg Okolita - Sales Director Superstition Springs Lexus

October 09, 2024

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Employee Rating

Tristan was a fantastic host- I knew what I was looking for when I went in and he answered all the questions I had, plus was kind in working with me on a very emotional trade in of my late husband's car. More

by cr.gearhart
Recommend Dealer
Yes

Other Employees Tagged: Karl Schoneman

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Oct 11, 2024

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Tristan. It's wonderful to know he provided the support you needed during such a significant moment. We appreciate your feedback and are glad you felt taken care of.

September 16, 2024

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Employee Rating

Overall fantastic experience. would highly recommend.thank you so much.everyone was great .definitely the best dealership. More

by mrs.amberlmills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

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Sep 17, 2024

Superstition Springs Lexus responded

Thanks, Amber! We’re thrilled to hear you had a fantastic experience with us. Your recommendation means a lot, and we’re proud of our team for delivering top-notch service. Looking forward to seeing you again!

September 12, 2024

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Employee Rating

Tristen was great and easy to work with. Vehicle was delivered clean and full of gas. More

by DENA.SON
Recommend Dealer
Yes
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Sep 17, 2024

Superstition Springs Lexus responded

Thanks for the fantastic review, Dena! We're thrilled to hear you had a smooth experience with Tristen and that your vehicle was delivered just right. Your satisfaction is our priority, and we look forward to serving you again!

August 30, 2024

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Employee Rating

Tristan was very professional, friendly, and made my purchase experience very easy and uncomplicated. Adam, in Finance, was also very helpful. More

by dbacks85207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ritzman

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August 08, 2024

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Employee Rating

Great customer service. They really go above and beyond for the customer for superb customer satisfaction. More

by TAMMYMORSE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin , Doug Hill

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