Trish Wilson
Trish Wilson at Diamond Chevrolet of San Bernardino

Trish Wilson

BDC Service Director

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.4
23 Reviews

Languages Spoken

English English

4.4

23 Reviews

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23 Reviews of Trish Wilson

February 23, 2026

Dealership Rating
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Timeliness, clean, friendly, courteous, and now with Saturday appointments, super easy to get in and out. More

by coriannleos
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez

Feb 23, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your fantastic review, Coriann! I'm glad to hear that you had a positive experience at Diamond Chevrolet of San Bernardino. It's great to know that our cleanliness, friendly service, and Saturday appointments made your visit easy and convenient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

February 21, 2026

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The work t that helped did not explain what was going on with my truck. I was told we could a diagnosis for a rate then say d no the rate went up because they need to look further into where the problem. Bu More

by Christina
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Adrian Gonzalez

January 21, 2026

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Employees constantly changing. Service advisors have no clue as to what is going on. Not all but most employees are not welcoming. More

by CCTRANSSVC
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Alan megard was rude

Jan 22, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service at Diamond Chevrolet of San Bernardino. We strive to ensure that our team is knowledgeable and welcoming, and we take your concerns seriously. Please feel free to reach out to me directly so I can address this matter further and improve your future visits. Thank you again for your input. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

January 06, 2026

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It's convenient you can wait for your car and customer service is pretty good More

by Randy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez

Jan 06, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback, Randy! I'm glad to hear that you found the convenience of waiting for your car and our customer service to your satisfaction. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience for all our customers. We look forward to seeing you again soon! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

December 18, 2025

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Very friendly and efficient staff. I dealt with Trish, Andrea, and Travis. All went above and beyond to get my issue resolved. More

by calcrash
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our team at Diamond Chevrolet of San Bernardino. It's great to know that Trish, Andrea, and Travis were able to assist you effectively. I appreciate your kind words, and we look forward to seeing you again soon! Best, Michael Salas msalas@daliaauto.com

December 17, 2025

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The staff is very unwelcoming borderline rude and no one ever knows what is going on with your vehicle. Communication is horrible. Our vehicle has been here three times for the same problem and this would n More

by ramirez.mayra79
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: Karla, James, and 2 other gentlemen at service desk

Dec 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Mayra. I understand your concerns regarding communication and service, and I appreciate your feedback. We strive for excellent customer service at Diamond Chevrolet of San Bernardino, and it seems we didn't meet your expectations. Please feel free to reach out to me directly to discuss this further. Your satisfaction is important to us, and I want to address any issues you may have. Best, Michael Salas msalas@daliaauto.com

December 10, 2025

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I’m happy with the service, but very disappointed with You telling me there’s a gash on my tire and not showing me how bad the gash was , the tire got a flat on the freeway on as I drove on the fast lane More

by Strokeitd_1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez

Dec 11, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate your satisfaction with our service, but understand your concern regarding the tire issue. At Diamond Chevrolet of San Bernardino, we strive to provide clear communication and transparency. I would love to discuss this further with you to ensure you have a positive experience moving forward. Please feel free to contact me directly. Thank you for bringing this to our attention. Best, Michael Salas msalas@daliaauto.com

December 05, 2025

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I was pleased with the service my car received. The service manager Alan went above and beyond to get my warranty coverage after a problem with the warranty company. I will definitely take my Mali More

by kinsey951
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez , Alan

Dec 06, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I am glad to hear you were pleased with the service at Diamond Chevrolet of San Bernardino. It's great to know that Alan went above and beyond to assist with your warranty coverage. We look forward to seeing you and your Chevrolet Malibu for any future service needs. Best, Michael Salas msalas@daliaauto.com

November 29, 2025

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Since buying my vehicle I've only taken it here with a great experience that never disappoints me and I shall continue to give my business here. More

by CRUISECONTROL2004
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Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Adrian Gonzalez , Luis Diaz

Nov 30, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you've had a great experience at Diamond Chevrolet of San Bernardino since purchasing your vehicle. Your continued support means a lot to me, and we look forward to serving you for many more visits to come! Best, Michael Salas msalas@daliaauto.com

June 14, 2024

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He was patient, courteous, knowledgeable and he cared about my concerns and the service was done in a reasonable time. More

by louwebb7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Brady, Nathan Cooke

Jun 18, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words and for sharing your experience with us, Lou! We are thrilled to hear that you found our team patient, courteous, and knowledgeable. It's fantastic to know that your concerns were addressed with care and that the service was completed promptly. We look forward to welcoming you back to Diamond Chevrolet of San Bernardino in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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