Trish Shea
Trish Shea at Smithtown Toyota
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Trish Shea

Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4.3
55 Reviews
4.3

55 Reviews

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55 Reviews of Trish Shea

November 14, 2024

Dealership Rating
Employee Rating

This Is one of the worst dealerships my wife and I have ever walked into , first of all it's car for my wife and salesmen looks at me and pretends she doesn't exist. Very old school chest hair hanging out More

by churchoftrueloveanddeliverance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 14, 2024

Smithtown Toyota responded

I am sorry to hear that you are so dissatisfied with your experience at our dealership. We pride ourselves on our professionalism and excellent customer service, and our staff treats every customer with respect. I would be glad to discuss this matter further with you; please reach out to me directly at your earliest convenience. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 22, 2024

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Employee Rating

So when you contact the dealership about issues AFTER you pay them, they're suddenly a ghost. No amount of emails/calls will make these people help you with paperwork/financials after they get their chunk of More

by newy0211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 23, 2024

Smithtown Toyota responded

I'm sorry that you have been having difficulty getting ahold of your salesperson after your purchase. Trish has been on maternity leave for several months now, so she is unaware that you have been trying to get in touch with her. I spoke with one of our Sales Managers and he said that he has not received any recent calls or emails from any of Trish's customers needing assistance either. I do not have any of your information so I am unable to make a call directly to you to see how we can help. Please reach out to me at your earliest convenience so that we can resolve your concerns. Sincerely, Lauren Karakasians Customer Relations Manager Smithtown Toyota (631)724-3100 ext. 239 Customer.relations@smithtowntoyota.com

March 18, 2024

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Employee Rating

This dealership was fantastic. My salesperson Trish was extremely professional and friendly. I never felt that I was dealing with a salesperson - which I guess is the way its sup More

by jmohara07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 20, 2024

Smithtown Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer who comes to our dealership. I'm happy to see that your visit reflects these values and that Trish assisted you in such a detailed and customized manner. Give me a call if you have any further questions! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 29, 2024

Dealership Rating
Employee Rating

I couldn't be happier with Smithtown - great car, great, price, great service, easy purchase process and great continuing car care! Trish and everyone on the team that I interacted with were great! More

by harring46a
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 31, 2024

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 08, 2024

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Employee Rating

My salesperson Trish Shea was amazing. She was professional and knowledgeable. I would recommend her. More

by Lp718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aman Singh

Jan 10, 2024

Smithtown Toyota responded

Thank you for taking the time to write this review. Trish’s sales excellence is always consistent, and I’m glad your experience with her supports that. I hope to see you back again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 19, 2023

Dealership Rating
Employee Rating

Very happy with our new car purchase at Smithtown Toyota. Our salesperson was Trisha and she managed us through the smoothest transaction we've ever experienced. We had a question or two afte More

by 5bellsone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Miller

Dec 20, 2023

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 08, 2023

Dealership Rating
Employee Rating

Trish was very helpful and informative. She and the staff made purchasing a car almost painless. More

by jslote45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Jul 11, 2023

Smithtown Toyota responded

Thank you for taking the time to share with us! The goal of the Smithtown Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 18, 2023

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Employee Rating

We have purchased 6 vehicles from Smithtown Toyota, including 3 (out of 4) 4Runners. Trish was incredibly helpful in the purchase of our latest 4R Runner and made the process simple. She is very knowle More

by 4Runner
Recommend Dealer
Yes
Jun 21, 2023

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 14, 2023

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Employee Rating

I leased a Rav 4 Prime. Trish was honest, knowledgeable and responsive to all my inquiries. She could not have been more helpful. More

by lawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 15, 2023

Smithtown Toyota responded

Thank you for this amazing review, Lawrence! We really appreciate your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 10, 2023

Dealership Rating
Employee Rating

Worked with Trish shea on buying new Tacoma. Trish was very informative and easy to work with. Trish made the experience easy and stress free. She informed me of several options in purchasing or More

by pmac934
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2023

Smithtown Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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