Tricia Hecker
Tricia Hecker at Robert Brogden Buick GMC
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Tricia Hecker

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Tricia Hecker

April 07, 2025

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Employee Rating

Tricia was very communicative and informative on what was going on. She knew I was disappointed to have an issue with my brand new car and did everything possible to Aleve that More

by mfoley004
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Cedric Mayberry

Apr 08, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found Tricia communicative and informative regarding your brand new car issue. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers feel supported throughout their journey. Your feedback means a lot to us, and we hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

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Employee Rating

Great service. Todd did a great job taking care of all my needs and the communication was on point. More

by davblackburn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from Todd at Robert Brogden's Olathe Buick GMC. Clear communication is so important to us, and we're glad to know we met your needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Always quick, friendly and reliable. Couldn’t ask for more professional service or more accommodating advisors and technicians. More

by mrmoore11546
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the quick, friendly, and reliable service you received at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing the best experience possible, and it's great to hear that our advisors and technicians met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

March 26, 2025

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Todd was great! He explained everything and was super friendly. The environment was comfortable and relaxing. More

by mckjr87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominik Warren, Todd Kelly

Mar 26, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Todd provided you with great service and that you found the environment at Robert Brogden's Olathe Buick GMC comfortable and relaxing. We appreciate your support and look forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

March 23, 2025

Dealership Rating
Employee Rating

Tricia went over and beyond for customer service, to keeping me informed to reminding me about my gm points! More

by SU.GRAY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our team, especially Tricia, provided you with outstanding customer service and kept you informed about your GM points. At Robert Brogden's Olathe Buick GMC, we strive to exceed our customers' expectations. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524
Recommend Dealer
Yes
Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our professionalism and approach at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that you would recommend us to others looking to buy. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 26, 2025

Dealership Rating
Employee Rating

Tricia was a pleasure from the moment I arrived at the service center and kept me informed on the status of the work being done. Over all a pleasant visit as usual, even making having to spend Money not b More

by Gpaul49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience working with Tricia at Robert Brogden Buick GMC was so positive. It's great to know that you appreciated the updates during your service visit. We look forward to seeing you again next time! Sincerely, The Robert Brogden Buick GMC Team

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