Trey Wallace

Purchased a 2020 Escalade ESV Platinum from Trey Wallace. While it seemed OK at first, when I flew from WA state with my wife to pick it up, once we left, it was clear they didn't care anymore, communicatio While it seemed OK at first, when I flew from WA state with my wife to pick it up, once we left, it was clear they didn't care anymore, communication just stops. I did them a favor and signed early via FedEx so Trey could get his end of month bonus. Car had damage that was never disclosed, disappointing, as I still have the unique photos and video sent to me, so it must have been hit while on the lot waiting for me to come get it, and my fault I didn't catch it till down the street getting dinner after picking it up. I still to this day a month after signing, I have absolutely NO paperwork, no receipts, nothing. They gave me only one key, and its not OEM, so now the theft deterrent system is angry and the car wont start. Dash says "service theft deterrent system" Just stuck in my driveway. They ignore all requests for just the paperwork. (I never mentioned the damage, or the theft issue, as they haven't responded to even the requests for paperwork, its a used car, and they wont do anything anyway.) I am not sure how I can even prove I own this thing, as all I have is a temp tag from Georgia. Not even the contract for finance, nothing. Doesn't stop the bank from taking my payments though... Very disappointing. I wanted a southern rust free car, but the after sale service here just is terrible. More

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Mall of Georgia MINI was great! Had my vehicle delivered and couldn't be happier. Had my vehicle delivered and couldn't be happier. More

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