Trey Brumley

Let me give you my feedback one more time since you dumb system keeps asking (this will be time #3) It was terrible!!!!!!!! the worst service anyone could possibly ask for.. IF I CAN AVOID USSING THIS SE system keeps asking (this will be time #3) It was terrible!!!!!!!! the worst service anyone could possibly ask for.. IF I CAN AVOID USSING THIS SERVICE DEPARTMENT I WILL!!!!!!!! More

by sM Verified Customer Verified Customer

Report | Print

I paid them to install a towing hitch with a 2" receiver, a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them know they made a mistake, and they apologized and sent a driver from Fort Morgan to Fort Collins to pick up my van bring it back to their dealership shop and fix it. They kept it over night. The next day they changed their mind and sent it back without fixing it saying they would lose money. When I asked them to either refund me or fix it, they instead tried to convince me it would be fine to tow a 2,500lb pop up camper trailer that weighs more than 50% of the 4,600 lb van without trailer brakes. They would rather steal from me and put my family in danger than do the right thing. 0/10 don't trust them. More

Report | Print

I had a great experience. They made sure I was taken care of and told me step by step what was happening They made sure I was taken care of and told me step by step what was happening More

by Eddie.trenkle Verified Customer Verified Customer

Report | Print