Trevor Torres
Trevor Torres at Empire Hyundai Inc
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Trevor Torres

General Manager

Empire Hyundai Inc

428 Pleasant St
Fall River, MA 02721

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17 Reviews
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17 Reviews

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17 Reviews of Trevor Torres

June 07, 2024

Dealership Rating
Employee Rating

Poor poor customer service Bought a 22 Tucson and the lease has been up For three months now yet tried to call the dealer sales dept and buy the vehicle with no answer from sales Trevor Torres was rud More

by jcuttaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 18, 2024

Dealership Rating
Employee Rating

My daughter’s 2016 Tucson was having engine problems. After calling around, this was the only dealership within 100 miles that did not have at least a month backlog - now I know why. They determined More

by Bert Bader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 13, 2023

Dealership Rating
Employee Rating

They sold me a car with bad brakes cracked rim quick to argue with you awful More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kasey Mathias, Jeff White , DONALD DEVLIN

September 09, 2021

Dealership Rating
Employee Rating

We are very happy with our experience at Empire, The staff was excellent, making us feel welcome, with no hard sales pitch. Connor was an attentive and professional sales person. More

by proltd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Forest Thomas, Connor

August 22, 2021

Dealership Rating
Employee Rating

Apathetic salesman and poor customer service support and follow through. Only interested in a quick sale. Do not return calls. Sales manager Trevor was the only contact who followed through with his promise More

by Heckerjudarn
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joseph Carvalho, Tony Reis , Destiny in service, Ben and Connor in sales, Michael in service

Aug 23, 2021

Heckerjudarn responded

An overall poor experience

Aug 23, 2021

Heckerjudarn responded

An overall poor experience

August 18, 2021

Dealership Rating
Employee Rating

Please don’t waist your time or money going to this dealership, they had me lie to the bank in order for a fund to go through on a car that I didn’t even want in the First place, I could not afford suc More

by Kaydynn
Customer Service
Friendliness
Price
Recommend Dealer
No

August 12, 2021

Dealership Rating
Employee Rating

They really didn’t help us at all avoid these people. We traded in 2 cars. They gave us nothing for them. They gave us no loyalty credits. It took 2 weeks to get the car registered they really don’t know wh More

by Swash85
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kasey Mathias, Jeff White, Beatriz Mudesto , Forest Thomas

August 11, 2021

Dealership Rating
Employee Rating

Bought a 22 Tucson great vehicle great teck more room Bought a 22 Tucson great vehicle great teck more room than a Santa Fa Vehicle Drives itself with the steering assist pkg More

by musicman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kasey Mathias, Ronald Webb , Rick Torres

August 07, 2021

Dealership Rating
Employee Rating

Purchased a 2021 Palisade calligraphy. Salesperson knew nothing about vehicles in lot! His 1st words, “Haven’t done this in a while, don’t know anything about the car!” Dealership owner should be ashamed f More

by WMCMHMEDS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike- salesperson shouldn’t be on floor selling. Doesn’t know vehicles and doesn’t know how to talk to customers.

August 06, 2021

Dealership Rating
Employee Rating

This is my second car I bought there, costumer service is amazing! No pressure and I got what I wanted Justin Bennett my sales person is very knowledgeable and friendly as a matter of fact everyone was great More

by Silvi200
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Bennett

1

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