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
Trevor Ostendorf
Service Manager
Chippewa Valley Mazda
2329 S Prairie View Rd
Chippewa Falls, WI 54729
408 Reviews
Write a Review408 Reviews of Trevor Ostendorf
February 17, 2025
We had messed up on our appointment time and Trevor was able to get our vehicle in without requiring us to schedule another day and time. We appreciated his understanding and willingness to find a solution able to get our vehicle in without requiring us to schedule another day and time. We appreciated his understanding and willingness to find a solution. More
February 12, 2025
Heather was very personable and kept me well informed of the issues I had my vehicle in for. the issues I had my vehicle in for. More
Other Employees Tagged: Heather King
February 08, 2025
Service manager was upfront and honest regarding tire rotation. He was very professional and polite. rotation. He was very professional and polite. More
Other Employees Tagged: Heather King
February 06, 2025
Then woman at the desk upon arrival was very pleasant and friendly, and extremely professional. friendly, and extremely professional. More
Other Employees Tagged: Jeni Ducart, Heather King
February 05, 2025
Service was professional, timely & friendly. Was happy to have received a coupon via email that I used. Was happy to have received a coupon via email that I used. More
Other Employees Tagged: Heather King
February 04, 2025
The people were very polite and respectful. I didn’t care much for their prices. I brought my Mazda in because it was running like xxxx and I spent $500 for it to still run like xxxx. I didn’t care much for their prices. I brought my Mazda in because it was running like xxxx and I spent $500 for it to still run like xxxx. More
Other Employees Tagged: Heather King
February 04, 2025
2 grievances with the service center. When we bought the CX-90 and took it home, we noticed paint scraped from the edge of the hood facing into the driver's seat. It may have been there w When we bought the CX-90 and took it home, we noticed paint scraped from the edge of the hood facing into the driver's seat. It may have been there when we test drove it, so I was willing to accept it "as-is". HOWEVER, when we just mentioned it to them in case they were willing to touch it up, they tried to say they thought we must have forced the windshield wiper up - on a new car, the night we bought it? I was willing to set that aside. Bought our 2018 Dodge Ram from them. Again, agreed to the rust protection package. HOWEVER, picking up the Dodge after getting rustproofing, I noticed the chasis/frame didn't appear to have anything sprayed on it.. Do you just apply some wax for rustproofing of the frame? Do you just rely on the rustproofing Mazda's come with from factory, and upcharge to apply some wax? Anyway, nothing that would actually rustproof my undercarriage was applied to the frame of my truck. For that, 2 strikes, I give 2 stars. More
Other Employees Tagged: Cody Seng, Kyle Stuttgen
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