Trevor Martin
Trevor Martin at BMW of Darien
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Trevor Martin

Service Manager

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Trevor Martin

October 10, 2024

Dealership Rating
Employee Rating

The service was done professionally and quickly. Had a new SUV rental to accommodate me. Very pleased as usual with the service provided at this location and especially with Trevor Martin the Manage More

by Mahvash Mirzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez, TJ Telesco

Oct 10, 2024

BMW of Darien responded

Mahvash, we're delighted to hear that Trevor and the BMW of Darien team provided you with professional service and a convenient rental. Thank you for your continued trust in us!

August 13, 2024

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Jaime was awesome! Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup More

by Tsbrown17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Tienken, Jaime Gonzalez

Aug 13, 2024

BMW of Darien responded

Thank you for the glowing review! We're delighted to hear that Jaime and our service team at BMW of Darien provided such attentive and efficient service. We appreciate your recommendation!

July 25, 2024

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Well managed dealership. Staff is attentive and friendly. Service Advisor Jaime G is knowledgeable, thorough and a BMW enthusiast. Techs’ work is good and timely. Steve Kozlo More

by tg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Steve Kozlowski

Jul 25, 2024

BMW of Darien responded

Tommy, thanks for the great feedback! We're glad to hear that Jaime and Steve made your experience at BMW of Darien so positive. We appreciate your support!

July 23, 2024

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Everyone did there job respectfully and responsively. Dan was great with handling questions about extended service. More

by jpszenica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Eager

Jul 24, 2024

BMW of Darien responded

Thank you for the positive feedback! We're glad to hear Dan and our team at BMW of Dan provided respectful and responsive service. Enjoy your driving experience!

May 23, 2024

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Absolutely the best dealership with a phenomenal service team: Trevor and Jamie literally saved the day!! More

by Jennyg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

May 23, 2024

BMW of Darien responded

Jenny, we're so glad to know that Trevor and Jamie were able to help you out at BMW of Darien! Thanks for the shout-out. We appreciate your support!

April 12, 2024

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Another outstanding service visit! Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed righ More

by Dan.wilczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena

Apr 12, 2024

BMW of Darien responded

Dan, we're so glad to know that Vince and the rest of our team at BMW of Darien provided you with outstanding service. We strive for excellence in all areas, from communication to repairs. Thanks for your support!

March 02, 2024

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Very professional easy to deal with great customer service we highly recommend anyone going to the dealership More

by Adorno16
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 04, 2024

BMW of Darien responded

We're glad to know you had a positive experience at BMW of Darien and appreciated our customer service. Thanks for the recommendation - see you down the road!

February 19, 2024

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Employee Rating

I’ve been in and out the shops for 40 years. Hands down the best experience I’ve ever had was my last week’s visit to BMW of Darien. My service advisor Daniel provided me with an exceptional le More

by Farzd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Eager

Feb 19, 2024

BMW of Darien responded

Farzad, we're delighted to know that Daniel provided you with such a memorable experience at BMW of Darien! We appreciate your kind words and look forward to serving you for many years to come. Safe travels!

January 10, 2024

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They booked my appointment online. When I showed up, I was greeted and after some paperwork, they drove me home. The next day, the picked me up and when I arrived at BMW of Darien, m More

by magicbymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena

Jan 10, 2024

BMW of Darien responded

We're delighted to know that your experience with us at BMW of Darien was smooth and satisfying, Mark! It's great to see our online booking system, shuttle service, and team members like Vincent and Trevor made a positive impact. We appreciate the recommendation - thank you for choosing us!

October 20, 2023

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Employee Rating

Trevor, the Service Manager of the dealership went out of his way to make sure that all my concerns are addressed and that I am 100% satisfied. More

by Mahvash Mirzai
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Telesco

Oct 20, 2023

BMW of Darien responded

Mahvash, we're delighted to know Trevor went above and beyond to ensure your satisfaction at BMW of Darien. Thanks for sharing this positive experience!

Oct 20, 2023

BMW of Darien responded

Mahvash, we're delighted to know Trevor went above and beyond to ensure your satisfaction at BMW of Darien. Thanks for sharing this positive experience!

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