Tresten Kasper

When I first called into the dealership forst thing sunday morning asking about one of your vehicles you had I got transfered to Mike and he was extremely rude! I was shocked, he also told me I couldn' sunday morning asking about one of your vehicles you had I got transfered to Mike and he was extremely rude! I was shocked, he also told me I couldn't see the vehicle until monday because it was in fleet then while I was talking transfered me back to the receptionist. She apologized for his horrible manners and transfered me to a different department where spoke with Tresten. He was very apologetic and told me of course we can come look at it, he pulled the vehicle up front for us. Trenton was busy when we got there so Tim helped us and he was great to work with. Very nice guy, even bought my kids snacks! We then worked with Mark in financing and he was very nice as well. My only and biggest complaint is now knowing that rude gentlemen was an actual Manger blew my mind. Horrible phone etiquette! More

by keonianderson Verified Customer Verified Customer

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