Treshaun Travis

Great service friendliness and attention to detail. Manager is very knowledgeable and keeps my needs in mind Manager is very knowledgeable and keeps my needs in mind More

by tgillisfst Verified Customer Verified Customer

Report | Print

Great overall customer service. and work done quickly while I waited, but had a backup lite out - didn’t get replaced. and work done quickly while I waited, but had a backup lite out - didn’t get replaced. More

by wbnelson44 Verified Customer Verified Customer

Report | Print

This was my first visit to Genesis of Kansas City. It was a cold winter day. The experience was great, considering the winter weather conditions. They checked out my car to see what was needed. I It was a cold winter day. The experience was great, considering the winter weather conditions. They checked out my car to see what was needed. I will make plans to take it back when the part arrives. . More

by Tonia Yelder Verified Customer Verified Customer

Report | Print

Finally a dealership that lives up to what a luxury dealership should be. I’ve worked with most luxury dealerships and Genesis was still behaving like a typical volume mid-market service level in both dealership should be. I’ve worked with most luxury dealerships and Genesis was still behaving like a typical volume mid-market service level in both the Dallas market and in Lenexa when I moved. It was great to see the team step up here at the new KC location! More

by bradleyko Verified Customer Verified Customer

Report | Print

Great experience with a clean and welcoming atmosphere. We were greeted as soon as we walked in and teamed up with Peter. He was amazing to work with and very knowledgeable about the GV80 coupe we purchase We were greeted as soon as we walked in and teamed up with Peter. He was amazing to work with and very knowledgeable about the GV80 coupe we purchased. After signing he spent over half an hour explaining and going through all the technology with my wife and I to get us more equated with the new vehicle. Thank you very much for a memorable experience! More

by ikepritchett Verified Customer Verified Customer

Report | Print

Right place, right time, right service, great customer service and a little box of chocolates when you pick your vehicle up! service and a little box of chocolates when you pick your vehicle up! More

by wericsweeney Verified Customer Verified Customer

Report | Print

Everyone I spoke to at the dealership was very courteous and professional. I’ll definitely be back to have my vehicle serviced. and professional. I’ll definitely be back to have my vehicle serviced. More

by KEN.MATA Verified Customer Verified Customer

Report | Print

Very friendly and knowledgeable staff who enjoy helping folks discover the value, comfort and technology built into the Genesis line of cars. folks discover the value, comfort and technology built into the Genesis line of cars. More

by John.herrman Verified Customer Verified Customer

Report | Print

Charlie and mustapha were so friendly and helpful. They made it so easy and seamless to purchase a car! They made it so easy and seamless to purchase a car! More

by audreyetzel Verified Customer Verified Customer

Report | Print

The service department was very efficient and courteous. My only complaint was that a problem that should have been fixed while in the service was not, which meant another trip in to fix it. However they im My only complaint was that a problem that should have been fixed while in the service was not, which meant another trip in to fix it. However they immediately offered a valet pick up to bring the car back which was very helpful. More

by cindy36 Verified Customer Verified Customer

Report | Print