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Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee
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Travis Wise

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
94 Reviews
4.7

94 Reviews

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94 Reviews of Travis Wise

April 03, 2025

Dealership Rating
Employee Rating

The work done on my car was done in a time efficient manner. Nice crew! Thank you. More

by Alan Saavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Cyrus Farahbakhsh, Erin Poulos, Shaun Sellers

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Apr 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

April 02, 2025

Dealership Rating
Employee Rating

I was not given truthful information, the charge of $195. 00 was a ripoff, all I wanted to know was how much it would cost to replace the oxigen sensor that I knew would have to be replaced and all he had to More

by theodore.k.johnson
Recommend Dealer
No
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Apr 06, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry, Theodore, to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

April 02, 2025

Dealership Rating
Employee Rating

Best place to for maintenance on your car! I continue to purchase my cars here knowing that my car is excellent hands! Service is exceptional! Friendly, knowledgeable and helpful!! More

by Niscar Sal18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher

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Apr 02, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

March 30, 2025

Dealership Rating
Employee Rating

Everyone that made my car buying experience at Russ Darrow was knowledgeable and competent. It was great! More

by WBOGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Cyrus Farahbakhsh

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Mar 30, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

March 26, 2025

Dealership Rating
Employee Rating

I Have no Problem with services. I have nothing else to say. The service was great More

by betty-allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 25, 2025

Dealership Rating
Employee Rating

Great location. Friendly staff. Provides information and updates on your vehicles service. Provides a video of the inspection. Great waiting area. And timely deliver More

by SJBEAUTIFUL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

March 25, 2025

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Employee Rating

First time coming in for an oil change and tire rotation. Service was on time, I was kept informed, and comfortable waiting room. Glad I bought my vehicle here ! More

by LAUREEN1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you, Laureen, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen matt.hansen@russdarrow.com

March 18, 2025

Dealership Rating
Employee Rating

Great job. I️ felt like a queen when I️ was serviced. I️ received free transportation to and from the dealership. I️ would definitely recommend to other colleag More

by JOHNNETTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil , Cashier

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Mar 18, 2025

Russ Darrow Nissan of Milwaukee responded

John, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

March 17, 2025

Dealership Rating
Employee Rating

I've been coming there for years for service, and now I can add the sales department to this. The staff was great, Tim did a very good job, along with Alan, answering all my questions. I would not hesita More

by WVBROOKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel, Alan Saaverda-Aura, Tim Lewis, Anthony Soto, Chad Larson

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Mar 17, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that Tim and Alan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

March 16, 2025

Dealership Rating
Employee Rating

Travis is SPECIAL! ! Knowledgeable, can answer a myriad of questions well of non-current car issues, gives great guidance for future car needs. More

by Red Car Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 16, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

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