Travis Ratliff

Shady business. Intentionally mishandled titling paperwork because we did not use their financing and they were unable to input our transaction into the "new system" Intentionally mishandled titling paperwork because we did not use their financing and they were unable to input our transaction into the "new system" as they would have preferred. Our case appears to be the 1 case where titling paperwork was not hand delivered to DMV as DMV confirmed typically occurs. Titling person, Skye, continued to lie and intentionally put off our paperwork. Even her supervisor lied and told us she would handle things and did not. VIN inspection not done in house as you can see on other reviews they are very capable of doing. We were not informed. Poor petty behavior from a dealership who isn't good enough to have it. The other vehicles we test drove had mechanical issues. One wouldn't even start without being jumped in the parking lot and they still tried to sell it to us as an option. Prices are not that competitive either. More

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Mr. Luis Noriega and the Toyota owner has always been courteous. They welcome us in a very nice manner. Great to work with. And quick.l courteous. They welcome us in a very nice manner. Great to work with. And quick.l More

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Absolutely amazing company! I’ve purchased 3 vehicles from them and each time it has been an awesome experience! The staff is very knowledgeable and I got exactly what I was wanting from them and each time it has been an awesome experience! The staff is very knowledgeable and I got exactly what I was wanting More

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I was treated with the best service! Before I even walked through the door I was helped and given priority! Throughout the whole process everyone was so kind and knowledgeable. This was my first really big p through the door I was helped and given priority! Throughout the whole process everyone was so kind and knowledgeable. This was my first really big purchase and I was extremely nervous and anxious but, Peggy did everything to make sure I was comfortable before ever signing any papers. I would recommend Ehrlich Toyota to anyone looking to get a car! More

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The best experience i have ever had buying a car. Luis Noriego took care of all my needs. Travis who did the financial Did his best for my interest and finalizing my loan. Thank you Toyote. God Bless Noriego took care of all my needs. Travis who did the financial Did his best for my interest and finalizing my loan. Thank you Toyote. God Bless More

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My experience at Ehrlich was very good. Peggy Martin was my sales representative and was very competent and helpful. I told her what I was interested in as well as my bottom line. She was able to put me in my sales representative and was very competent and helpful. I told her what I was interested in as well as my bottom line. She was able to put me in a Tacoma that was better than expected for the $. More

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Purchased an SR5 and really enjoyed my experience with all aspects from start to finish. I would absolutely return to purchase another vehicle. No hard sell. all aspects from start to finish. I would absolutely return to purchase another vehicle. No hard sell. More

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Went to Ehrlich to test drive a 2020 RAV4 Hybrid, though we had intentions of purchasing through another dealership. We were approached by the salesperson Ken Harvey while walking around the car. Ken was qu we had intentions of purchasing through another dealership. We were approached by the salesperson Ken Harvey while walking around the car. Ken was quick to come speak with us and allow us to test drive the car. I had done my due diligence prior to test driving as I was very interested, though Ken shared a ton of information with me before taking the car out. I respect his approach to share information about the car and felt he was not pushy at all, but very helpful. He offered to us to go with or without him, and after recent test drives with salespeople talking the entire time, we chose without. It was nice to listen to the car, road noise, and play around with some buttons rather than have small talk the entire test drive. After driving the car we wanted to sleep on it before making a decision, and Ken simply told us to reach out any time with questions or proceed. A few days passed as we continued to decide if it was right for us before Ken called to see if he could further assist us. We decided to pursue the vehicle through Ken instead of our original plan because of his excellent customer service and no pressure tactic. The car we chose had been hard to find, so we had to wait until it was shipped to this location. Ken provided frequent updates and did everything he could do to expedite the process. We are very happy to have dealt with Ken and our experience with Ehrlich was great. Happy new car owners! Thanks Ken. More

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This dealership has been the best car buying experience I have ever had. Their staff was very helpful, experienced and not pushy. They were extremely efficient and made the car buying experience pleasant a have ever had. Their staff was very helpful, experienced and not pushy. They were extremely efficient and made the car buying experience pleasant and super easy and stress free. Excellent dealership, staff and experience. More

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Great service and friendly staff! The entire process was simply and straightforward. Luis N. is exceptional to work with and cares about your needs. Thanks simply and straightforward. Luis N. is exceptional to work with and cares about your needs. Thanks More

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