Travis Payne

I had an outstanding experience at Benton Nissan in Hoover, AL, and I can’t say enough about the exceptional customer service I received! From the moment I walked through the doors, I was greeted with Hoover, AL, and I can’t say enough about the exceptional customer service I received! From the moment I walked through the doors, I was greeted with genuine smiles and a warm welcome. The staff made me feel valued and appreciated—not just as a customer, but as a person. Every step of the process, from browsing to test driving and financing, was smooth, transparent, and stress-free. The team went above and beyond to answer all of my questions patiently and thoroughly, without ever being pushy. They took the time to understand my needs and worked with me to find the perfect vehicle that matched my budget and lifestyle. What truly set this experience apart was the level of personal attention and professionalism. The staff was not only knowledgeable but also incredibly kind and respectful. I left the dealership feeling confident in my purchase and truly cared for. If you’re looking for a dealership that prioritizes honesty, integrity, and a customer-first mindset, I wholeheartedly recommend Benton Nissan of Hoover. They’ve earned my trust and future business, and I wouldn’t hesitate to refer friends and family here. Thank you for making car buying a positive and memorable experience! More

Report | Print

From the moment I walked through the doors, the hospitality was tangible. Everyone was knowledgable and courteous. I truly feel that they value every single person that walks through the door. 10/1 hospitality was tangible. Everyone was knowledgable and courteous. I truly feel that they value every single person that walks through the door. 10/10 will be back to purchase; and I recommend that everyone else does, too! More

Report | Print

Travis Payne A1 salesman very nice very professional very knowledgeable very patient great follow through knowledgeable very patient great follow through More

Report | Print

I have had excellent service with Benton Nissan, sale rep was Travis Payne. He has sold me a total to three car. My last car was bought January 2025. 2023 Nissan Rouge. was Travis Payne. He has sold me a total to three car. My last car was bought January 2025. 2023 Nissan Rouge. More

Report | Print

I very thankful & greatful for Mr. T. Payne. He was a very expectional, dedicated salesman , genuine , and God sent. He went over and beyond to make everything was a smooth process. He T. Payne. He was a very expectional, dedicated salesman , genuine , and God sent. He went over and beyond to make everything was a smooth process. He was very friendly, and knowledge. If you need a vehicle T. Payne is the man ! I thank everyone at Benton Nissan in Hoover More

Report | Print

Family, friends and I are 17 cars in from over the years. We started with the Crown family and now the Benton family and couldn't be happier We started with the Crown family and now the Benton family and couldn't be happier More

Report | Print

It was a terrible experience. I was approved at the beginning of the month and denied the day the 28th. The sales person lied and said today was the 29th and that my thing had exp I was approved at the beginning of the month and denied the day the 28th. The sales person lied and said today was the 29th and that my thing had expired and then they had to redo another contract which led to me being denied. White salesman told me to come back with the $1,000 I was approved black salesman lied about today and denied me terrible experience what never come back again or my family. More

Report | Print

Travis Payne is the absolute best! !! Professional, honest, knowledgeable and cares about his customers and will go above and beyond for you. I'm 12 cars in with TPayne over the years. !! Professional, honest, knowledgeable and cares about his customers and will go above and beyond for you. I'm 12 cars in with TPayne over the years. Go see him!!! More

Report | Print

Travis Pain was kind and helpful. Was great at finding the right car for us. He made a difficult situation seamless. We would highly recommend him and the dealership. Was great at finding the right car for us. He made a difficult situation seamless. We would highly recommend him and the dealership. More

Report | Print

Very professional- timely and courteous. It only took an hour wait time. Chairs in lobby need cushions for short people It only took an hour wait time. Chairs in lobby need cushions for short people More

Report | Print