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![Travis Nichols at City Automall Ford](http://cdn-user.dealerrater.com/images/dealer/43653/employees/332fcaf33abc.jpg)
Travis Nichols
Pre-Owned Sales Manager
City Automall Ford
3040 E Business 30
Columbia City, IN 46725
Dealership Experience
4 yrs, 11 mos
Industry Experience
17 yrs, 4 mos
116 Reviews
Write a Review116 Reviews of Travis Nichols
June 14, 2024
City Ford was able to help me with all my needs! They did an amazing job! They did an amazing job! More
Other Employees Tagged: Kasey Shirey, Robert Lonsbury, Zachary Ott, David Dau, Ken Hobrock
June 07, 2024
Our salesman Zachary Ott was very nice and professional. He answered all of our questions and concerns not only in person but also through calls and texting. Would highly recommend. He answered all of our questions and concerns not only in person but also through calls and texting. Would highly recommend. More
Other Employees Tagged: Chris Matthews, Jeff Franke, Zachary Ott, Karlea Cook
May 30, 2024
They fixed a few issues with a used car I bought from them. They stood behind the vehicle they sold me. I will look at their inventory when I’m ready to purchase another vehicle. them. They stood behind the vehicle they sold me. I will look at their inventory when I’m ready to purchase another vehicle. More
Other Employees Tagged: Robert Lonsbury, Tyler Armbruster
May 24, 2024
The dealership and Ty was extremely helpful and diligent in the process of buying a new truck. in the process of buying a new truck. More
Other Employees Tagged: Chris Matthews, Ty Preston, Jeff Junkin
May 01, 2024
I have had nothing but trouble with the vehicle I purchased. First issue was it had the Ford “death wobble” on my drive home from purchasing it. When looking into what was causing this, it was noti purchased. First issue was it had the Ford “death wobble” on my drive home from purchasing it. When looking into what was causing this, it was noticed that the outside of the tires that were presented looked great, however, the inside of the tires were extremely cracked and dry rotted. After $1100 for new tires and having all the front steering replaced, it’s now having transmission issues. This has been my experience with the truck I purchased from City Automall/ City Ford and I haven’t even made my first payment. Derek More
Other Employees Tagged: Chad Morris, David Dau
April 12, 2024
Zachary was incredibly friendly and helpful! He made sure I was comfortable throughout the whole process and answered all of my questions! He made sure I was comfortable throughout the whole process and answered all of my questions! More
Other Employees Tagged: Zachary Ott, David Dau
April 12, 2024
I was handed a pamphlet and told all our cars come with this, fabric and paint defense, then I was charged $698 for it at signing. The charge was under “owe we” description (?) . I called the Warranty and this, fabric and paint defense, then I was charged $698 for it at signing. The charge was under “owe we” description (?) . I called the Warranty and Trust Company IIIA 1800-432-4566. And was provided paperwork submitted to the company by the dealership that stated the cost of the fabric and paint protection was $330. I asked Danny to explain the difference in cost on the dealership paperwork and the actual price for it on the warranty company paperwork, still no response. My advice is to just sell the car don’t push warranties on your customers. It makes your dealership look shady and your customers uncomfortable. More
Other Employees Tagged: Danny Roller , Collin Thomas
April 01, 2024
We had a great experience with the purchase of our new Explorer. Everyone was very kind and professional, they even stayed well past closing to make this deal happen. I can only hope in the future when it Explorer. Everyone was very kind and professional, they even stayed well past closing to make this deal happen. I can only hope in the future when it’s my turn to get a new truck that I’m treated the same way. Great work guys. More
Other Employees Tagged: Blake Byerly , Collin Thomas
March 30, 2024
Ty made buying my first car easy. He was patient and very helpful when I came to pick up the car. Showed me how it worked and didn’t leave until i was fully educated on my new car. He He was patient and very helpful when I came to pick up the car. Showed me how it worked and didn’t leave until i was fully educated on my new car. He also stayed nearly 2 hours past closing to help me. Highly recommend Ty and City Chevrolet. More
Other Employees Tagged: Ty Preston, Danny Roller
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