Travis Ewen
Travis Ewen at Herb Chambers BMW of Sudbury

Travis Ewen

Service Advisor

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.3
63 Reviews
4.3

63 Reviews

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63 Reviews of Travis Ewen

June 03, 2025

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Employee Rating

My appointment was on Friday 5/23 with a list of 3 items to be addressed. Two of the 3 were taken care of that day. The technician made 4 recommendations via a video diagnosis. I approved all 4 recommendati More

by Janejlin
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Michael Albertian

Jun 04, 2025

Herb Chambers BMW of Sudbury responded

Jane, thank you for reaching out. It's important to us that all your concerns are addressed promptly, so I'll ensure this is looked into right away. Please feel free to reach out if you have further questions or need assistance in the meantime. Respectfully, Sean King - General Manager - sking@herbchambers.com

May 25, 2025

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Travis was a great service advisor. He was able to keep me updated about my vehicle. More

by joshualee2014
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2025

Herb Chambers BMW of Sudbury responded

Hi Joshua! Thank you for leaving us this five-star review and for your kind words for Travis from our service team at Herb Chambers BMW of Sudbury! We'll see you next time!

May 04, 2025

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Services were quickly car was washed service advisor was professional and very helpful could not ask for more A plus More

by mdb51599
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Recommend Dealer
Yes

Other Employees Tagged: Michael Albertian

May 05, 2025

Herb Chambers BMW of Sudbury responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers BMW of Sudbury! It's great to know the service was efficient and professional. Thank you for your feedback, and we look forward to serving you again! Safe travels!

May 05, 2025

mdb51599 responded

Service is perfect no issues

April 22, 2025

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I will continue to be a loyal customer of this dealership sales and service are excellent. More

by chickadeehollow12
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Recommend Dealer
Yes

Other Employees Tagged: Henry ,Ding

Apr 22, 2025

Herb Chambers BMW of Sudbury responded

Hi Chick! We appreciate your shoutout to our team at Herb Chambers BMW of Sudbury! We'll see you next time!

Apr 22, 2025

chickadeehollow12 responded

Thank you for every thing !

April 11, 2025

Dealership Rating
Employee Rating

Travis and the team did everything they said they would and on time. I waited for the car which was ready and clean when they said it would be. More

by wsweinstein1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 11, 2025

Herb Chambers BMW of Sudbury responded

wsweinstein1, it's fantastic to hear that Travis and the team at Herb Chambers BMW of Sudbury delivered on their promises. We appreciate your feedback and hope you enjoy every moment with your car!

March 01, 2025

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Great service center - priced very reasonably and work is getting done on time. I came with no appointment and Travis my service advisor was so kind to take me immediately. I waited for my service to be More

by andrew.kryvonos
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Albertian

Mar 03, 2025

Herb Chambers BMW of Sudbury responded

Andrew, we're delighted to hear that Travis and the team at Herb Chambers BMW of Sudbury provided you with such efficient service. We appreciate your feedback and look forward to seeing you again!

February 16, 2025

Dealership Rating
Employee Rating

Dealership advisor (Travis) and techs are top-notch professionals and very service oriented. Very pleased with the service that I have come to expect. I highly recommend Sudbury BMW. More

by Steve C
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Herb Chambers BMW of Sudbury responded

Steve, we're delighted to hear that Travis and our team at Herb Chambers BMW of Sudbury provided you with the top-notch service you expect. Thank you for recommending us!

February 08, 2025

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Employee Rating

Excellent customer service from the Advisor “Travis Ewen” of BMW Sudbury.. He was very helpful in providing guidance through the servicing More

by Vijay
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Recommend Dealer
Yes
Feb 10, 2025

Herb Chambers BMW of Sudbury responded

Hi Vijay! We're delighted to hear that Travis provided excellent guidance during your visit to Herb Chambers BMW of Sudbury. Thank you for sharing your experience with us!

January 20, 2025

Dealership Rating
Employee Rating

Travis understood my issue and was very detailed and knowledgeable when helping me understand my options with my concerns. Service was scheduled and completed as promised. More

by gmpiantedosi
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Travis provided detailed and knowledgeable assistance at Herb Chambers BMW of Sudbury. Thank you for sharing your positive experience, and we're glad everything was completed as promised! Safe travels!

January 18, 2025

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Employee Rating

took 3 hours for a scheduled oil change. No updates at all. I also asked for a repair and was given the wrong parts. Very careless. Not responding on my texts. More

by Spap
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2025

Herb Chambers BMW of Sudbury responded

We strive for efficient service, so it's disappointing that we fell short this time. Please reach out directly so we can address these issues and make things right for you. Thank you, Sean King - General Manager - sking@herbchambers.com

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