Travis Ewen
Travis Ewen at Herb Chambers BMW of Sudbury
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Travis Ewen

Service Advisor

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.3
51 Reviews
4.3

51 Reviews

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51 Reviews of Travis Ewen

December 09, 2024

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Employee Rating

Great service! Always done in an efficient and timely manner. Employees very pleasant and excellent communicators. Highly recommend! More

by JenR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Herb Chambers BMW of Sudbury responded

Jen, thank you for recommending Herb Chambers BMW of Sudbury! We're delighted to hear that our team always provides efficient service and excellent communication. We appreciate your support!

December 01, 2024

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Employee Rating

Any issue or any problem I’ve had with my vehicles, Travis has always not only fixed the issues, he has gone above and beyond to ensure I’m 100% satisfied. More

by YK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 02, 2024

Herb Chambers BMW of Sudbury responded

YK, we're delighted to hear that Travis has consistently gone above and beyond for you at Herb Chambers BMW of Sudbury. Your satisfaction is our top priority, and we appreciate your kind words!

November 23, 2024

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I received a return email saying that someone would contact me about the issue. That was 2 weeks ago and I haven't heard anything. More

by reynbil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ray Hovsepian, Joshua Kem

Nov 25, 2024

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm disappointed to hear about the lack of communication from our team and will make sure this feedback gets addressed internally. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Sean King - General Manager - sking@herbchambers.com

November 16, 2024

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I cannot believe that they charged me $800 for simply a battery replacement on a 328i More

by rl
Service Price Transparency
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Recommend Dealer
No
Nov 18, 2024

Herb Chambers BMW of Sudbury responded

Thank you for letting us know about your disappointing experience. Your feedback will help us provide better service in the future. If you would like to discuss anything further, I've listed my contact information here. Sean King - General Manager - sking@herbchambers.com

November 06, 2024

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All went well on an airbag recall inspection, which determined that no change was required on my 2010 328, with help from Travis. More

by dfo612
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 06, 2024

Herb Chambers BMW of Sudbury responded

We're glad to hear that Travis was able to assist you with your airbag recall inspection at Herb Chambers BMW of Sudbury. It's great news that no changes were needed! Thank you for sharing your experience with us.

October 04, 2024

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Service was excellent and the advisor was professional In and out quick did not have long wait time More

by mdb51599
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Grant, Michael Albertian

Oct 07, 2024

Herb Chambers BMW of Sudbury responded

This is great to hear! Thank you for coming to Herb Chambers BMW of Sudbury!

September 27, 2024

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Employee Rating

I worked with service advisor Travis Ewen when my car went in for a recent service appointment. He did a great job assisting me by reviewing in a non-hurried manner everything noted about my car after it More

by CoastalDriver
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We're glad to hear that Travis provided thorough and attentive service during your visit to Herb Chambers BMW of Sudbury. We appreciate the feedback and look forward to assisting you again in the future! Safe travels!

September 12, 2024

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Client here for years. Our service advisor, Travis, is outstanding! Henry is who you want for sales More

by allenyoung
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Service Time
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Recommend Dealer
Yes
Sep 12, 2024

Herb Chambers BMW of Sudbury responded

Allen, thank you for trusting Herb Chambers BMW of Sudbury with your automotive needs! Travis, Henry & the rest of the team are grateful for all of your support over the years and look forward to serving you for many more. Take care!

August 20, 2024

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Employee Rating

Organized dealer. Service was done as requested and dealer adhered to customer’s time constraints. More

by Sharon LL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Herb Chambers BMW of Sudbury responded

This is great to hear, Sharon! Thank you for being a loyal Herb Chambers BMW of Sudbury customer!

August 19, 2024

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Employee Rating

Consistent Excellent service! Staff is super friendly, efficient & knowledgeable. I love the fact that now coffee & snacks are at hand! More

by yariela_brandao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Painter , Eddie

Aug 21, 2024

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers BMW of Sudbury provided excellent service and that you enjoyed the coffee and snacks. We appreciate your support!

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