Travis Cole
Travis Cole at Niello Volkswagen

Travis Cole

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of Travis Cole

May 25, 2025

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Employee Rating

We have never had an issue or have been disappointed with Niello Volkswagen people. We just wish you also sold RV's. LOL We love the video provided during the inspection, great addition! More

by teresasieck
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

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Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you More

by TKRAIKER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 23, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 21, 2025

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Ez process from start to finish no hassle plus recommendations for future needs good customer service More

by HS_HAWKINS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth

May 22, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 18, 2025

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Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

by RACHARLEY57
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 17, 2025

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Great service and trustworthy. Will return. Easy to find . Loved the carwash after service. Thanks More

by TONIRAIN50
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 15, 2025

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I've been a fan of Niello Volkswagen for many years. I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The s More

by RFS1733
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb, Brent Cooper

May 16, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 06, 2025

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Employee Rating

Staff was very nice and professional and seemed to enjoy their jobs and fellow employees. The visiting area was excellent with wifi and comfortable area to work. Coffee maker was excellent. More

by angiem354
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 28, 2025

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Employee Rating

Again, Always a Pleasure working with the staff of Niello VW. I called Travis the day before my appointment and Travis explained to me exactly what I needed to expect. When I met him the next day with my c More

by HLANDY54
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 20, 2025

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Employee Rating

I would definitely return to this dealership to purchase another car. Everything from the sale of the vehicle to the servicing has been top-notch! More

by wendy.nugent
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Recommend Dealer
Yes
Apr 20, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 13, 2025

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Employee Rating

Great service and knowledgeable staff. Performed quickly and our car is good for another 10K miles. More

by rob71
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Brent Cooper

Apr 13, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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