Tracy Schultz

I had a warranty service. The team took care of the first service aspects and gave me a video footage as well. One aspect that would be good to take care of is interior cleani The team took care of the first service aspects and gave me a video footage as well. One aspect that would be good to take care of is interior cleaning as well, maybe from next time. Good experience! More

by csambit Verified Customer Verified Customer

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Great service , communication and follow up. Would recommend Kenny Ross Mazda to everyone. Great job! Would recommend Kenny Ross Mazda to everyone. Great job! More

by LAZYJEWELS Verified Customer Verified Customer

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The Service Manager and the technician went out of their way to accommodate my problem. way to accommodate my problem. More

by TESHOOPS Verified Customer Verified Customer

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Pleasant greeting, thorough video and explanation. Easy to use and access. Clean and friendly environment Easy to use and access. Clean and friendly environment More

by cbell80 Verified Customer Verified Customer

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Very clean, wonderful staff, love that a video is texted to you & they have snacks to you & they have snacks More

by SHEARERRM Verified Customer Verified Customer

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service center was professional they communicated very well got my vehicle done quickly would recommend this place to anyone well got my vehicle done quickly would recommend this place to anyone More

by raven.armstrong Verified Customer Verified Customer

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Good value. Quick oil change. Surveys should not be picky about number of words. Dealer 10 survey 0 Quick oil change. Surveys should not be picky about number of words. Dealer 10 survey 0 More

by stashwj Verified Customer Verified Customer

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I really like this service dept. They are very knowledgeable and helpful. I recommend them They are very knowledgeable and helpful. I recommend them More

by ejb103hd Verified Customer Verified Customer

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Tracy is always excellent. Mechanics are always thorough and I appreciate the in depth videos going over everything they are looking at during inspection! Overall great experie Mechanics are always thorough and I appreciate the in depth videos going over everything they are looking at during inspection! Overall great experience. Prices of brakes and rotors are a bit high though! More

by eddieschobert Verified Customer Verified Customer

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I highly recommend. I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it from, and they either would not or could not schedule me for a month just to diagnose the issue. I decided to Call Kenny Ross Mazda, since I was in their area for the doctor appointment. What a difference! They scheduled me in that same day at 1:30 to diagnose, determined it was a faulty thermostat, ordered the part (which already arrived the following morning) and got me scheduled in for the repair Friday morning. An excellent experience. I will be dealing with Kenny Ross moving forward. This is the way service should be! More

by bwhamilton2960 Verified Customer Verified Customer

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