Traci Roberts

The Tucson Subaru team took excellent care of us, even when they were extremely busy. Ethan helped us find just the right vehicle. He was knowledgeable, kind & quick to respond. The manager, Curt, stepped when they were extremely busy. Ethan helped us find just the right vehicle. He was knowledgeable, kind & quick to respond. The manager, Curt, stepped in when Ethan was busy with other customers and made sure we were still moving forward in the process. Then Traci took great care of us in the finance department. We loved the whole team and love our new Forester! Thank you Tucson Subaru! More

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This is the third vehicle purchased at this dealership. Always outstanding service and treatment. 5 stars! Always outstanding service and treatment. 5 stars! More

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The atmosphere is clean and upbeat. One does not feel a lot of pressure. There are a lot of shiny cars on display. One does not feel a lot of pressure. There are a lot of shiny cars on display. More

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I've got to witness my partner's experience at Subaru Tucson for the last few years and they've always impressed me. When it came time for me to start looking for new cars, I knew what dealership to head Tucson for the last few years and they've always impressed me. When it came time for me to start looking for new cars, I knew what dealership to head to first. Ethan, Traci, and team made it seamless and even fun! More

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Great selection, knowledgeable salesman and an easy to work with staff. Found a vehicle that met our needs that was in stock and ready to go. We felt we got a fair deal and are enjoying the vehicle. work with staff. Found a vehicle that met our needs that was in stock and ready to go. We felt we got a fair deal and are enjoying the vehicle. More

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We had a great experience with Sean Johnson purchasing our 3rd Subaru from Tucson Subaru. We were introduced to Sean by Service Advisor Dan Ford who we have enjoyed working with for many years for mainten our 3rd Subaru from Tucson Subaru. We were introduced to Sean by Service Advisor Dan Ford who we have enjoyed working with for many years for maintenence and service on our 2010 and 2015 Outbacks and he did not steer us wrong when we decided to get the ultimate outback! Sean is extremely knowledgeable and helpful and it was a pleasure dealing with him. We also enjoyed our meeting with Traci Roberts who helped us "close the deal." We are so happy with our pre-owned, low-mileage 2024 Subaru Outback Touring that is like a brand new car! Tucson Subaru has a beautiful showroom, a great service department, and best of all excellent employees. More

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Very friendly and helpful when finding our new car. They were flexible and were willing to help us across several days. They were flexible and were willing to help us across several days. More

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This is the fourth vehicle we have purchased through Subaru Tucson. And the second time we have worked with Chris Smith. We find them to be honest and upfront. Chris is a no nonsense, no stress salesman Subaru Tucson. And the second time we have worked with Chris Smith. We find them to be honest and upfront. Chris is a no nonsense, no stress salesman. We couldn't ask for better service. More

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People are friendly and straightforward. When someone is working with you, they are focused on you. It’s been my experience that everyone is timely in returning a phone call or text, especia When someone is working with you, they are focused on you. It’s been my experience that everyone is timely in returning a phone call or text, especially Mike Henry! It’s been a pleasure! More

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From the minute I walked into the door I was treated so well. Everyone was so professional, knowledgeable and friendly!!! I was so impressed with how I was valued as a person and I was listened to. I did well. Everyone was so professional, knowledgeable and friendly!!! I was so impressed with how I was valued as a person and I was listened to. I did not feel any high pressure at all from anyone. The web site was so informative and I liked how it listed the used car inventory with the price and the ability to see the car fax on each car. Layla Lopez, the sales person I worked with was wonderful. She was so knowledgeable and not high pressure at all. She respected my opinions and worked very hard to make sure the car that best fit my needs was found and secured. I really trusted her and respected her honesty and opinion. Tracy in the finance department was wonderful too. She also respected me and worked very hard to complete the transaction that best fit my needs. Both Layla and Tracy were so professional and knowledgeable and so friendly. The rest of the management was awesome. I was thanked in person and by emails too. All of these factors made me feel so appreciated. I was told and I do feel that I am now a valued member of the Subaru family and for this I am very grateful!!! Thank you for the best car experience I have ever had. I am telling everyone I know that Tucson Subaru is where to go for their next car. More

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