Traci Douglas

Just had what I would consider the best car-buying experience in my 35 years of purchasing vehicles with Apple Lease Returns. First off, their inventory is diverse, pristine, and clearly well cared experience in my 35 years of purchasing vehicles with Apple Lease Returns. First off, their inventory is diverse, pristine, and clearly well cared for. Second, the experience was refreshingly pressure-free. Negotiations were fair, straightforward, and handled by true professionals…from Lance Howle, the Sales Manager, all the way up to Randy Cash, the General Manager. The dealership itself is spotless and efficiently run. Everyone there was actively engaged… no one standing around or on their phones. It has that family-run feel where you’re treated like a priority, but it’s clearly a well-established business with serious inventory. I have found a dealership that I will return to again and again for any future car purchases in our family. Thank you Apple Lease Returns!!! More

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Excellent straightforward car deal. No hassle or usual run about. Longest part was the drive, well worth it. No hassle or usual run about. Longest part was the drive, well worth it. More

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Miss Jaine helped us get our the vehicle we wanted. I couldn't say i left happier from another car or than I did with apple leasing after buying the car we needed. From the moment I called and spoke I couldn't say i left happier from another car or than I did with apple leasing after buying the car we needed. From the moment I called and spoke with Jaine till the moment we left she was very welcoming. I'd say if you're looking to finance Apple leasing is where you wanna go. More

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I live in Amarillo andwas looking for a Toyota 4Runner. I saw one like what I was looking for at Apple leasing in Austin. I asked my sister and brother-in-law if they would go take a look at it let me know I saw one like what I was looking for at Apple leasing in Austin. I asked my sister and brother-in-law if they would go take a look at it let me know what they thought. They went over and met Lance and after they left called me and said those are all really nice people. She was right. I talked to Lance about the vehicle and told him I thought I would fly to Austin to look at it. He volunteered to come pick me up at the airport which saved me and my sister a load of time. The vehicle is exactly what I was looking for. Lance drove me to the bank so I could get a cashier's check and we went back to his office to handle all the paperwork. I actually worked with Janie and Lance to buy the car. They both went out of their way to be helpful in the car buying process. Once I decided to buy the vehicle I worked with Tracy on the financing paperwork and talk to her about warranties. Everyone that I dealt with or came into contact with was above and beyond. It's like my sister said they really are all nice people. It was a pleasure doing with him. And I love the car. More

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Jorge helped us quickly and kindly! They were generous with their time and made sure to help address our concerns. We would have loved a more detailed car before we came to see it but t They were generous with their time and made sure to help address our concerns. We would have loved a more detailed car before we came to see it but they cleaned it really nicely afterwards. More

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Caleb was very responsive to my inquiries about potential issues with the vehicle. He was extremely helpful, kind, and personable. issues with the vehicle. He was extremely helpful, kind, and personable. More

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Juan did a great job with us on the 2023 Honda CRV EX-L. It was low pressure and he answered all our questions and worked with us through in any challenges and negotiated a fair price for the vehicle. Due It was low pressure and he answered all our questions and worked with us through in any challenges and negotiated a fair price for the vehicle. Due to the massive amount of rain we've had over the past week, the car was unable to be fully detailed. So Juan offered for me call and arrange for a date to bring the car back in for the full detailing after the rain stops and we finish with some family events. I recommend him for any of my friends to use in the future. More

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It was nice dealing with Rosa The only complaint I have is that when I got home I found out I had no jack, lug wrench or wheel lock and the battery was bad. I called Rosa and she said I would get reimburse is that when I got home I found out I had no jack, lug wrench or wheel lock and the battery was bad. I called Rosa and she said I would get reimbursed for the battery, but there was nothing she could do about the jack lug wrench or wheel lock. Overall, I am very satisfied More

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We loved Janie! She knows her stuff. She did a great job making us feel comfortable and answered all of our questions so we felt like we could trust her and the deal She knows her stuff. She did a great job making us feel comfortable and answered all of our questions so we felt like we could trust her and the dealership. Everyone at Apple was great to work with, including the GM Randy. Will definitely keep them in mind for our future cars. More

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Justin from Apple Leasing is amazing. He is responsive, reliable, and very professional. We will always work with him. He is responsive, reliable, and very professional. We will always work with him. More

by bbutlerhou Verified Customer Verified Customer

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