Trace Paulson | Page 9

Porsche Service Very smooth trip into get my rims switched out. Trace was very helpful, even taking the time to send me pictures of center hubs to ensure we picked t Very smooth trip into get my rims switched out. Trace was very helpful, even taking the time to send me pictures of center hubs to ensure we picked the best option. Much appreciated! More

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Great service, as expected Trace greeted me, Ethan carefully explained the work and answered my questions, and Gregg Sunfield made time to take me on a test drive of a 991 I hav Trace greeted me, Ethan carefully explained the work and answered my questions, and Gregg Sunfield made time to take me on a test drive of a 991 I have been interested in. As expected Gregg answered all my questions, again demonstrating his extensive knowledge of all things Porsche. The waiting area is comfortable, good coffee and fruit, snacks--and it afforded a chance to read the day's New York Times cover to cover. More

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Everyone I interfaced with did an excellent job. Every staff member, over multiple visits, accompanying my time constraints, just over the top of my expectations. I have purchased many Porsches over Every staff member, over multiple visits, accompanying my time constraints, just over the top of my expectations. I have purchased many Porsches over the past 25 years and I am astonished how all staff met every question. Great job! Thank you! More

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Great service and excellent job on clear mask I went in to get a clear mask and the windows tinted on my 2014 Cayenne GTS. The clear mask came out so transparent that it is almost impossible to s I went in to get a clear mask and the windows tinted on my 2014 Cayenne GTS. The clear mask came out so transparent that it is almost impossible to see. I've had this done on at least 8 other cars in the past and this was definitely the best job I've had done. Great job guys. The service advisors were also exceptional. My car already had the windows tinted but I was wanting to go darker. The advisors showed me the different tint options, told me what tint was on the car and explained the advantages and disadvantages of adding a darker tint. In the end, I decided not to go with a darker tint and the advisors could not have been nicer and more cooperative. These guys showed that they really want you to be happy with your car and are not just pushing sales. Great job all around in the service department. I won't go any where else for service on my 2 Porsches. More

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Above and beyond Energetic, efficient and effective when it comes to all aspects of their Service Dept Service repair estimated costs were only $5.00 difference. Eas Energetic, efficient and effective when it comes to all aspects of their Service Dept Service repair estimated costs were only $5.00 difference. Easy in easy out🤓 Thanks a bunch More

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Service Department very Attentive I've been to Prestige Imports several times for service. Each visit has been an excellent experience. Trace treats each customer interaction with a se I've been to Prestige Imports several times for service. Each visit has been an excellent experience. Trace treats each customer interaction with a sense of urgency and desire to exceed expectations. I've also dealt quite a bit with Ethan in the past. He is equally awesome in terms of ensuring the best possible customer experience. Service time has always been reasonable. No long wait times. More

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They make me feel like FAMILY! I cannot compliment “my Team” at Prestige enough! I come back to Prestige for all my sales and service needs because of: Ethan Valeruz – Service I cannot compliment “my Team” at Prestige enough! I come back to Prestige for all my sales and service needs because of: Ethan Valeruz – Service Trace Paulson - Service Gregg Sunfield – Sales Graham Pearce - Sales Thanks everyone for making me feel like family! More

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maintenance and detail As far as I know, the oil change was done correctly....can't pull out the dipstick to check because there isn't one. Seemed honest and trustworthy to As far as I know, the oil change was done correctly....can't pull out the dipstick to check because there isn't one. Seemed honest and trustworthy to me. More

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Great Service Experience Great service team. Everyone is friendly, responsive, and customer oriented. I have enjoyed getting to know this group over the years and respect t Great service team. Everyone is friendly, responsive, and customer oriented. I have enjoyed getting to know this group over the years and respect their knowledge and expertise. More

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Prestige does the job right and treats you fairly. We were headed out of town on a family boating vacation when our Cayenne developed a coolant system issue. We made it to the dealership on a Sunday e We were headed out of town on a family boating vacation when our Cayenne developed a coolant system issue. We made it to the dealership on a Sunday evening and dropped the SUV off with the boat still attached. Dave Stribling, the Service Manger, and his team set us up with a dealer loaner with a tow package and got us back on the road. In my experience there are very few dealers that would give you a loaner to tow with. This is exceptional service and one of the many reasons I choose Porsche and Prestige Imports. We made it to our vacation destination on time and had a great trip. My Cayenne was repaired when I returned and the work exceeded my expectations. This is a great Dealership. More

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