Trace Darnell

Very laid back I liked not feeling pressured. They were willing to work with me on the price. I liked the maintenance package I was offered. The one issue I had was the bad battery and they met m They were willing to work with me on the price. I liked the maintenance package I was offered. The one issue I had was the bad battery and they met me to fix that, although it did take awhile to fix it was done for free same day. More

by JIE33327 Verified Customer Verified Customer

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They were awesome. Very nice and easy to deal with. When I had issues they made sure I was taken care of. Very nice and easy to deal with. When I had issues they made sure I was taken care of. More

by marowe2010 Verified Customer Verified Customer

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Bought a nice 2019 Fusion Hybrid here. My husband checked the battery and the vehicle's condition and approved my choice. Nice, compact, not overpriced. I am happy with my car. Great exper My husband checked the battery and the vehicle's condition and approved my choice. Nice, compact, not overpriced. I am happy with my car. Great experience and very friendly staff. More

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Typical dealer stuff. I was supposedly given the absolute lowest price. I checked the ad again, and the price had lowered. It was the same vehicle and Vin # I had just tes I was supposedly given the absolute lowest price. I checked the ad again, and the price had lowered. It was the same vehicle and Vin # I had just test drove. Bryce adjusted the price for the difference. I really appreciated that knowing he probably didn't have to. More

by KEITHLBATTLE Verified Customer Verified Customer

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From the moment we called until we left the dealership with our car, we absolutely were pleased with Trace and every step of the process! He continued to keep going until we could work out a deal for my p with our car, we absolutely were pleased with Trace and every step of the process! He continued to keep going until we could work out a deal for my payments. He was very knowledgeable, patient, friendly, and helpful. I was able to observe the other employees and everybody there is so nice. The building is very clean and well kept. The focus on Customer Service (couch area, coffee, candy) was very apparent. I will absolutely return to Indy Auto Man in Westfield even though it’s farther from where I live when it’s time for another car! Five stars! I highly recommend! More

by MaryL Verified Customer Verified Customer

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Very smooth transaction. No pressure. Trace and Bryce were a pleasure to work with. Thank you! No pressure. Trace and Bryce were a pleasure to work with. Thank you! More

by Joe Verified Customer Verified Customer

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Lot of used cars to choose from and they will work with you. Trace did a great job getting our granddaughter a reliable car. The only downside to the dealership is the parking available around the front of you. Trace did a great job getting our granddaughter a reliable car. The only downside to the dealership is the parking available around the front of the store. By the time they get the car you want to look at plus the other customers and their cars, it doesn't leave much room for anything. More

by GARYSCHEITER Verified Customer Verified Customer

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Did the test-drive of 3 Ford F150 with Trace. He was very attentive to the details answering my questions and helping to choose the One. Bought 2022 Ford with low mileage, wish to thank the team He was very attentive to the details answering my questions and helping to choose the One. Bought 2022 Ford with low mileage, wish to thank the team for support. More

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I had such a great experience at Indy Auto Man! From start to finish, everything was smooth and stress-free. My salesperson, Trace, was absolutely amazing—super knowledgeable, patient, and genuinel From start to finish, everything was smooth and stress-free. My salesperson, Trace, was absolutely amazing—super knowledgeable, patient, and genuinely focused on helping me find the right car without any pressure. He took the time to answer all my questions and made sure I felt confident in my decision. You can tell he really cares about his customers. If you’re looking for a dealership that treats you right, I highly recommend Indy Auto Man ask for Trace, you won’t regret it! More

by GLORIATHOMAS154 Verified Customer Verified Customer

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Trace was patient and thorough, helping me find a reliable vehicle for my daily commute. Bea worked collecting best loan offers for me, with all this staff at hands I felt free to choose a better equ reliable vehicle for my daily commute. Bea worked collecting best loan offers for me, with all this staff at hands I felt free to choose a better equipped BMW. Bought excellent black X4 2018 at new Westfield dealership. More

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