Torrey Hall
Torrey Hall at 94 Nissan of South Holland

Torrey Hall

Service Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
369 Reviews
4.8

369 Reviews

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369 Reviews of Torrey Hall

May 26, 2025

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Employee Rating

Excellent customer service well done good job great job good very knowledgeable great great good customer service More

by juliaevans6a
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

May 18, 2025

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Customer service was pleasant dependable friendly environment will bring my car here again thank you More

by martha_washington1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Taylor McCarroll

May 23, 2025

94 Nissan of South Holland responded

Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed the pleasant, dependable, and friendly environment at 94 Nissan of South Holland. 🚗💙 We truly appreciate your trust and look forward to seeing you again for your next visit! Regards, Liz Sappenfield 94 Nissan of South Holland 📧 liz@94nissan.com

May 13, 2025

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Very concerned about our happiness and tried very hard to explain everything to us about the new features and the app. More

by donnorvd
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese , JoAnn

May 16, 2025

94 Nissan of South Holland responded

Thank you for the kind words! 😊 We're so glad to hear our team took the time to ensure you felt confident and informed about your new vehicle and its features. 🚗📱 Your happiness is always our priority at 94 Nissan of South Holland, and we truly appreciate your trust in us! Regards, Liz Sappenfield 94 Nissan of South Holland 📧 liz@94nissan.com

May 09, 2025

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Darryl has been a and is a great pleasant person very professional and kind friendly. More

by Beverly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese

May 16, 2025

94 Nissan of South Holland responded

Thank you so much for the kind words about Darryl! 😊 We're thrilled to hear he continues to be a professional, kind, and friendly presence during your visits. He truly cares about our customers, and we’re lucky to have him on the team. 🚗👏 Regards, Liz Sappenfield 94 Nissan of South Holland 📧 liz@94nissan.com

April 08, 2025

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Would like to refinance the year kicks that I have but, you want too much down. More

by freddiebaby
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

Thank you for your feedback—I’m sorry to hear that the refinancing options didn’t meet your expectations. We understand how important it is to find a solution that works with your budget, and I’d love the opportunity to revisit your situation and explore any available alternatives. Please feel free to reach out to me directly at liz@94nissan.com so we can take a closer look at your options. Your satisfaction is very important to us, and we truly appreciate you being part of the 94 Nissan of South Holland family. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 25, 2025

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94 South Holland are a very efficient team and they take good care of your car and of the owner. They made sure I was comfortable as I waited for my car to be to be worked on. All of the questions that I ha More

by Guytonkaka
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

Thank you for your amazing review! 😊 We're so glad to hear that the team at 94 Nissan of South Holland took great care of both you and your vehicle. 🚗💙 It's our goal to make sure you're comfortable, informed, and respected every step of the way. Your kind words and appreciation truly mean the world to us! Looking forward to seeing you again! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 24, 2025

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It's helpful and efficient. So far nothing but good experiences with the service staff. More

by lesliemgdurr
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We're so glad to hear you've had helpful and efficient experiences with our service staff—that's exactly what we aim for every time! 🚗✨ We truly appreciate your continued trust in 94 Nissan of South Holland and look forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 22, 2025

Dealership Rating
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My problem was not resolved at this dealership and I had to do business with a more reliable company More

by CANADAII
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Derryl Reese, Taylor McCarroll

May 15, 2025

94 Nissan of South Holland responded

I'm truly sorry to hear that your issue wasn’t resolved during your visit with us. 😞 That’s not the experience we want our customers to have, and I apologize for the frustration and inconvenience it caused. We value every opportunity to learn and improve, and I’d appreciate the chance to understand more about what went wrong. Please feel free to contact me directly at liz@94nissan.com so we can address your concerns and work toward a resolution, even if your business has already gone elsewhere. Your feedback matters. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 21, 2025

Dealership Rating
Employee Rating

Consistently Outstanding Personable Professional dependable Fantastic Fair Always a pleasure Unbeatable fantastic Kind The Best More

by zksdad
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

May 15, 2025

94 Nissan of South Holland responded

Wow—thank you for such an incredibly kind and powerful review! 🙏😊 We are truly honored to receive such high praise. Knowing that our team continues to provide a consistently outstanding, fair, and personable experience means the world to us. 💯✨ Your words inspire us to keep doing our best every single day. Thank you for being such a valued part of the 94 Nissan family! 🚗💙 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 11, 2025

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The attendants were nice and pleasant. They gave a through update what is needed for the car. More

by PETTIS920
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler , Charice Hicks

May 15, 2025

94 Nissan of South Holland responded

Thank you for your great feedback! 😊 We're happy to hear that our attendants were pleasant and kept you well-informed about your vehicle's needs. 🚗✨ Providing clear and thorough updates is important to us, and we appreciate your support! Looking forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

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