Tori Shaw
Tori Shaw at Mercedes-Benz of Wilkes-Barre
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Tori Shaw

Service Advisor

Mercedes-Benz of Wilkes-Barre

150 Motorworld Dr
Wilkes-Barre, PA 18702

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3 Reviews
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3 Reviews

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3 Reviews of Tori Shaw

November 22, 2023

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Employee Rating

I had very professional advisor (Tori) handle the service this time. She was very diligent in listening to my concern on tire change and informed me the options that I had. She managed it well. Also the rece More

by Sumantra Sarkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Mercedes-Benz of Wilkes-Barre responded

Hi Sumantra, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. Our team is available should you require any extra help.

October 05, 2023

Dealership Rating

Excellent customer service! She takes the best care of you while your vehicle is being serviced! Thank you Tori Shaw You're the best! More

by Trisandra Sabb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Leyc, Joleen Matchko , Trish Herron

Oct 07, 2023

Mercedes-Benz of Wilkes-Barre responded

Hi Trisandra, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 28, 2023

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Employee Rating

Tori is very knowledgeable of the Mercedes-Benz Brand and a professional service advisor! Always a pleasure to deal with and makes sure our vehicles are properly maintained and serviced for us at Casey Dent More

by Uncle Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2023

Mercedes-Benz of Wilkes-Barre responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. Our team is available should you require any extra help.

Jul 28, 2023

Uncle Pat responded

Tori Shaw, Service Advisor Mercedes Benz of Wilkes-Barre

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