Tori Grinzinger
Tori Grinzinger at Metro Lexus

Tori Grinzinger

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
194 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

4 yrs, 6 mos

5.0

194 Reviews

Write a Review

194 Reviews of Tori Grinzinger

July 27, 2025

Dealership Rating
Employee Rating

Metro Lexus is sophisticated, professional, but yet, take care of business. Treat you with respect, like a human being with this large purchase you are about to make. Simon has been one of the best High-En More

by K.E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Metro Lexus responded

Thank you for sharing your experience with Simon and our team! Hearing that you and your mom were treated with care and respect means the world to us. We appreciate your support and look forward to serving you again in the future! Congratulations on your new car, from all of us at Metro Lexus!

July 16, 2025

Dealership Rating
Employee Rating

Working with Abed and the team at Metro Lexus was an incredible experience! They made the buying process as easy as possible, even with having a 6 month wait time for my new vehicle. They kept me up t More

by S Penick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Abed Darwish

Jul 17, 2025

Metro Lexus responded

Nothing makes us happier than hearing from a happy customer! Thank you for choosing Metro Lexus and for sharing your experience with Abed and the team.

July 06, 2025

Dealership Rating
Employee Rating

Tori, Ryan and John all made the purchase of my new NX an enjoyable experience, something I never expected to say about buying a car. More

by Vic
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Yee

Jul 07, 2025

Metro Lexus responded

Hi Vic, what a wonderful review of Tori, Ryan, and John! We are thrilled that our team made your purchase experience so positive and memorable. Thank you from all of us at Metro Lexus and congratulations on your new Lexus NX!

June 30, 2025

Dealership Rating
Employee Rating

I was set to work with Tori but when she switched positions I was paired with Ryan. They both made the experience very smooth and enjoyable. It was hard to give up my Volkswagen but I’m loving my Lex More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Yee

Jul 02, 2025

Metro Lexus responded

Jason, we're happy to hear that both Tori and Ryan made your experience at Metro Lexus smooth and enjoyable. Enjoy driving your new Lexus!

May 03, 2025

Dealership Rating
Employee Rating

This is my third Lexus, and the first at Metro Lexus. By far the best buying experience. Professional, courteous and transparent. More

by Nuddin61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John from Finance

May 05, 2025

Metro Lexus responded

We're delighted to hear that your first experience with Metro Lexus was the best yet! Our team is committed to providing professional and transparent service. Enjoy your new Lexus!

April 15, 2025

Dealership Rating
Employee Rating

We felt very confident in our purchase decisions with Tori as our salesperson. She is knowledgeable, accessible, patient with our questions and genuinely a nice person. We love our car and we are very More

by lmstephan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2025

Metro Lexus responded

Thank you for sharing your experience with Tori and the Metro Lexus team! We're glad her expertise and patience made your car-buying journey a positive one. Enjoy every moment in your new vehicle!

April 03, 2025

Dealership Rating
Employee Rating

Tori was excellent and very patient with all of our questions! She made the process easy and was very helpful from start to finish! More

by sig715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke

Apr 03, 2025

Metro Lexus responded

We're delighted to hear that Tori provided such excellent and patient service during your visit to Metro Lexus! It's great knowing she made the process easy for you. Thank you for sharing this positive feedback!

April 01, 2025

Dealership Rating
Employee Rating

Service was really good the salesperson took time to meet the needs required for me to purchase a vehicle. I would request this dealership to others looking to purchase a car. More

by valariak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus provided you with excellent service and met your needs. Thank you for recommending us, and we hope you're enjoying your new vehicle!

March 31, 2025

Dealership Rating
Employee Rating

The dealership was outstanding at all levels. Tori was my first and primary contact at Metro Lexus. Information was presented clearly and comprehensively. I felt comfortable throughout the entire More

by jhpayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Apr 01, 2025

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Tori and the team at Metro Lexus made your visits comfortable and informative. We appreciate your kind words, and we're here if you need anything in the future!

March 31, 2025

Dealership Rating
Employee Rating

Tori is super helpful and always my go to at Metro Lexus. She is reliable and always ready to find you the best lexus has to offer. More

by Hopeandjoy2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

Apr 01, 2025

Metro Lexus responded

We're delighted to hear that Tori has been your go-to at Metro Lexus! It's wonderful knowing she consistently provides reliable and helpful service. Thank you for sharing this feedback with us!

1
...

Dealership Inventory (798 Vehicles)

new 2024 Lexus RX 350 car, priced at $57,470
2024 Lexus RX 350
new
Iridium exterior
Automatic
Front-wheel Drive
used 2019 Ford F-150 car, priced at $34,316
2019 Ford F-150
used
Magnetic exterior
Automatic
Four-wheel Drive
new 2024 Lexus UX 250h car, priced at $42,135
2024 Lexus UX 250h
new
Nori Green Pearl exterior
CVT
All-wheel Drive
used 2024 Audi Q8 car, priced at $63,774
2024 Audi Q8
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2015 Mercedes-Benz S-Class car, priced at $49,996
2015 Mercedes-Benz S-Class
used
Iridium Silver Metallic exterior
Automatic
All-wheel Drive
used 2021 Kia Sorento car, priced at $27,481
2021 Kia Sorento
used
Sparkling Silver exterior
Automatic
All-wheel Drive