Tonya Whitaker

Easy to schedule, taken on time, work performed accurately. Multiple point inspection performed and explained. accurately. Multiple point inspection performed and explained. More

by Rodr0861 Verified Customer Verified Customer

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A very nice experience. Even though I didn’t use it because I had things to do, their coffee lounge is really nice and the fact they had to keep my car overnight and it was Even though I didn’t use it because I had things to do, their coffee lounge is really nice and the fact they had to keep my car overnight and it was ready to roll at 7:30am was ideal for my schedule. Plus, it was washed clean. Good stuff. More

by Ckmonfort Verified Customer Verified Customer

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Efficient, professional, knowledgable, good reliable product, nice customer waiting area, able to watch mechanic doing service repairs. product, nice customer waiting area, able to watch mechanic doing service repairs. More

by harlingrj Verified Customer Verified Customer

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Excellent service and communication from start to finish. Will drive from Downtown Denver for this level of service. Will drive from Downtown Denver for this level of service. More

by agjames Verified Customer Verified Customer

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I made a reservation to do two things, oil change and recall repair. I had a letter that said I could make a reservation to get the recall. The dealership did not order the cover for the trailer hitch recall repair. I had a letter that said I could make a reservation to get the recall. The dealership did not order the cover for the trailer hitch to do the recall. More

by fl.thompson Verified Customer Verified Customer

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The person helping is so rude she should not be working as a costumer service representative I always hate her service hope I don’t get her again as a costumer service representative I always hate her service hope I don’t get her again More

by berenice.ramirez Verified Customer Verified Customer

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Great staff at the dealership. Everyone was friendly and helpful. I have been bringing my vehicle here since I bought it and have always walked away happy with the service. Everyone was friendly and helpful. I have been bringing my vehicle here since I bought it and have always walked away happy with the service. More

by Andrewcchung79 Verified Customer Verified Customer

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I've always had great service with Toyota. However my last visit was not up to par. I as given a estimate time of an hour. It took an hour and a half. No one approached me to give me an update However my last visit was not up to par. I as given a estimate time of an hour. It took an hour and a half. No one approached me to give me an update. I had to go find someone. When they were done I as told everything was fine. But it wasn't . The rear brake we marked caution and the filters were marked critical. In past, I've gotten a call and was asked if it wanted them replaced. If I had gotten that call I would have said yes. I had to text this morning for more information. I was told the brakes are ok for now and the filters can replaced next service. Critical filters for 5000 miles doesn't sit right with me. We have had an issue with the Service Tech we worked with before. I will continue to use McDonald Toyota. They have always been good to us and have done a good job. I hope this last service is a one time 'issue'. Thank you More

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Trying to get updates or ahold of someone in the service department is like pulling teeth from an alligator. Weren't able to answer questions about the work being done i.e is the repair come with a warranty department is like pulling teeth from an alligator. Weren't able to answer questions about the work being done i.e is the repair come with a warranty. More

by chuckd1028 Verified Customer Verified Customer

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Quality service and very timely. Detailed video from service tech on all services. Waiting area was very clean. Detailed video from service tech on all services. Waiting area was very clean. More

by Mhikida44 Verified Customer Verified Customer

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