Tonya Sitkowski
Tonya Sitkowski at Matthews Nissan
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Tonya Sitkowski

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
348 Reviews

Dealership Experience

21 yrs, 10 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.9

348 Reviews

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348 Reviews of Tonya Sitkowski

February 21, 2025

Dealership Rating
Employee Rating

I didn’t wait for the vehicle. It was dropped off the night before. I had two concerns and one was able to be addressed at the time. Quote was provided over the phone at an hour an More

by jrosado2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Taft

February 20, 2025

Dealership Rating
Employee Rating

Great customer service and can always count on Matthews Nissan to have parts and get me in and out right away. Thanks Tyler. More

by Stephanie Fahs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Shuba

Feb 21, 2025

Matthews Nissan responded

Hi Stephanie- We’re so glad to hear you had a great experience with Tyler! Thank you for your business and the great review!

February 15, 2025

Dealership Rating
Employee Rating

Great service and everyone makes me feel like I am one of the family!Andrea and Tonya are always ready to help me with whatever is needed. I really appreciate everything they do!, More

by areyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea

Feb 17, 2025

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 12, 2025

Dealership Rating
Employee Rating

Great service department. Tonya is my service writer. She is always very friendly and helpful. i always get right in for service . The people are very professional and the ser More

by rfett
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett

Feb 13, 2025

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

February 05, 2025

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excellent people to work with. made sure we were well informed i would highly reccommend them More

by jdevita0
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2025

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

January 21, 2025

Dealership Rating
Employee Rating

I went in not knowing what the issue was with the car. It was diagnosed very quickly and repaired quickly. As always, everyone there was great. More

by yettershawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Matthews Nissan responded

Hi, We're so glad to hear you had a great experience with our Service Department! Thank you for the 5 Star Review and your business.

January 19, 2025

Dealership Rating
Employee Rating

Matthews Nissan has treated me very well in both the Sales and Service Departments as well as their Body Shop. All staff very knowledgeable & friendly. This is my second Rogue. More

by pgriffithmgr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Matthews Nissan responded

HI, We’re so glad to hear you had a great experience with us! We appreciate your continued business and hope you enjoy your new ride!

January 08, 2025

Dealership Rating
Employee Rating

Tonya is an incredible Service Manager! We always count on her for exceptional service and sound advice. I can't thank her enough for the support she's given us over the past several years. More

by deancasterline
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 08, 2025

Matthews Nissan responded

Hi Dean- We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

January 03, 2025

Dealership Rating
Employee Rating

I have had excellent service from this dealership for the last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily comm More

by michellewells
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Matthews Nissan responded

Hi Michelle- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 13, 2024

Dealership Rating
Employee Rating

Andrea and her service team do a great job quality work, polite and friend service. More

by Pete Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett

Dec 17, 2024

Matthews Nissan responded

Hi Pete- Thank you for the 5 Star Review and your business!

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