Tonya Sitkowski
Tonya Sitkowski at Matthews Nissan
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Tonya Sitkowski

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
343 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

21 yrs, 9 mos

Languages Spoken

English English

4.9

343 Reviews

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343 Reviews of Tonya Sitkowski

January 21, 2025

Dealership Rating
Employee Rating

I went in not knowing what the issue was with the car. It was diagnosed very quickly and repaired quickly. As always, everyone there was great. More

by yettershawn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Matthews Nissan responded

Hi, We're so glad to hear you had a great experience with our Service Department! Thank you for the 5 Star Review and your business.

January 19, 2025

Dealership Rating
Employee Rating

Matthews Nissan has treated me very well in both the Sales and Service Departments as well as their Body Shop. All staff very knowledgeable & friendly. This is my second Rogue. More

by pgriffithmgr
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Matthews Nissan responded

HI, We’re so glad to hear you had a great experience with us! We appreciate your continued business and hope you enjoy your new ride!

January 08, 2025

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Tonya is an incredible Service Manager! We always count on her for exceptional service and sound advice. I can't thank her enough for the support she's given us over the past several years. More

by deancasterline
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 08, 2025

Matthews Nissan responded

Hi Dean- We’re so glad to hear you had a great experience with Tonya! Thank you for your business and the great review!

January 03, 2025

Dealership Rating
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I have had excellent service from this dealership for the last several years and am always comfortable in the waiting room. The staff is friendly and helpful and I feel secure driving my car on my daily comm More

by michellewells
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2025

Matthews Nissan responded

Hi Michelle- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 13, 2024

Dealership Rating
Employee Rating

Andrea and her service team do a great job quality work, polite and friend service. More

by Pete Y
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett

Dec 17, 2024

Matthews Nissan responded

Hi Pete- Thank you for the 5 Star Review and your business!

December 10, 2024

Dealership Rating
Employee Rating

took me right in, did a good job, no problems. very happy with the service. More

by carlczerenda
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett

Dec 11, 2024

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 04, 2024

Dealership Rating
Employee Rating

Good staff and good cars. I feel quite relaxed when I go in for setvicr More

by poppy37709
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Van Patten

Dec 04, 2024

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

November 30, 2024

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Employee Rating

Service people are wonderful. They serviced my Infiniti for the past 12 years and I have received great service. More

by pdz5
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Matthews Nissan responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

November 23, 2024

Dealership Rating
Employee Rating

We have been customers of this dealership for many years now and are always impressed by the professionalism of the entire staff More

by ginal0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett

Nov 26, 2024

Matthews Nissan responded

Hi Gina- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 16, 2024

Dealership Rating
Employee Rating

The staff at Mathews Nissan is always friendly and professional. They are straightforward about any issues with the car and trustworthy. Matt is outstanding at customer service. He took care of all my More

by hjensenpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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