Tonya Hensley
Guest Relations Manager
McCluskey Buick GMC
9673 Kings Automall Drive
Cincinnati, OH 45249
Dealership Experience
4 yrs, 3 mos
Industry Experience
26 yrs, 5 mos
Languages Spoken
English
28 Reviews
Write a Review28 Reviews of Tonya Hensley
June 26, 2026
Great service. Josh was fantastic gave me all the information I need about the install and how long it would take to finish Let me know when was done and showed m Josh was fantastic gave me all the information I need about the install and how long it would take to finish Let me know when was done and showed me where it was parked when I left very courest More
Other Employees Tagged: Donrae
June 25, 2026
Unbelievable transaction! Everything was handled online,car was delivered in 2 days, and everything appears to be as advertised, no surprises. Eric was great thru the whole pro Everything was handled online,car was delivered in 2 days, and everything appears to be as advertised, no surprises. Eric was great thru the whole process! More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey
June 24, 2026
The service department lacks customers service . Too much lairs to the customers ,it is one month now I am still waiting to follow up with my vehicle to get fixed Too much lairs to the customers ,it is one month now I am still waiting to follow up with my vehicle to get fixed More
Other Employees Tagged: Heather j
June 24, 2026
Very nice to work and all the staff members were extremely friendly and helpful with getting me approved extremely friendly and helpful with getting me approved More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey
June 23, 2026
Nick made it a seamless process he handled everything, very impressed with how quick and easy the process was. Very satisfied. very impressed with how quick and easy the process was. Very satisfied. More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey
June 23, 2026
It has a nice waiting area with nice amenities. The service check in personnel are nice and friendly. The service check in personnel are nice and friendly. More
Other Employees Tagged: Chuck Maly, Sabrina McCluskey
June 22, 2026
I just have to give a massive shoutout to Ashley and McCluskey Buick GMC! Their team is absolutely wonderful, and they always go above and beyond to provide top-notch service. Thank you for giving me co McCluskey Buick GMC! Their team is absolutely wonderful, and they always go above and beyond to provide top-notch service. Thank you for giving me confidence in myself and holding my hand the entire way. I have social anxiety due to having cancer so this entire transaction from start to finish was absolutely smooth and amazing. I never felt pressured. I wasn’t harassed every day. When they deliver my car I almost fell to my knees. The gentleman whom delivered it let me give him a big hug! Wonderful experience. More
Other Employees Tagged: Ashley

