Tony battisti

Brought my truck in for warranty service and they were very professional, courteous, and straight to the point. very professional, courteous, and straight to the point. More

by Dwayne Turner Verified Customer Verified Customer

Report | Print

Our Durango was ready in a timely manner and held for us the following day due to a commitment. What was most appreciated is that we were concerned about the total. We understood the additional cost of th the following day due to a commitment. What was most appreciated is that we were concerned about the total. We understood the additional cost of the belt, installation of it, and tax above and beyond the alternator covered by the extended warranty, but still were prepared to check in on the warranty regarding this. After payment, Katie called us back and found that an adjustment needed to be made to the labor charged. We appreciated her promptness in calling us back, saving us both time and money! Gratefully, Michelle More

by Shelly Verified Customer Verified Customer

Report | Print

We were charged over $300 and told the issue was simply a bad fuse that had been replaced. However, after driving about 150 miles, the fuse blew again and the trailer brakes stopped working. We then took the bad fuse that had been replaced. However, after driving about 150 miles, the fuse blew again and the trailer brakes stopped working. We then took the truck to our local Ram dealership, where it spent a week in the shop. They discovered the actual problem was a bad ground in the 7-way plug. Needless to say, we were shocked to be billed over $300 for a fuse replacement especially since we already had the part on hand and even more frustrated to learn less than 24 hours later that the fuse was not the root cause of the problem. As a result, we are now out $300 and also lost the use of our truck for a week while the true issue was properly diagnosed and repaired. Given these circumstances, I am requesting a full refund. I can provide receipts from our local Ram dealer as proof of the actual repair if needed More

by C. Hurt Verified Customer Verified Customer

Report | Print

Service center handled the problem with professionalism and as quickly as possible. Hassle free no pressure just great all around Service. Thank you, and I trust you to service my Ram when I need it. A+, and as quickly as possible. Hassle free no pressure just great all around Service. Thank you, and I trust you to service my Ram when I need it. A+, More

by azbrickie2 Verified Customer Verified Customer

Report | Print

The dealers are easy to work with and try to fit you into vehicles that will fit your budget. They don't push you into anything vehicles that will fit your budget. They don't push you into anything More

by furbabyluvr1 Verified Customer Verified Customer

Report | Print

Friendly service rep, with a relatively short wait and the job fixed my problem. Great experience. the job fixed my problem. Great experience. More

by RDURHAMC Verified Customer Verified Customer

Report | Print

Went 2 times for same service and both times said the service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. More

by caewert Verified Customer Verified Customer

Report | Print

Incompetent and inconsiderate of the customers time or convenience. Would never recommend. Probably should just close service department. convenience. Would never recommend. Probably should just close service department. More

by stewartfamily.s3 Verified Customer Verified Customer

Report | Print

Great service and short wait time. I have used this establishment for over 5years and always have been satisfied with the service. I have used this establishment for over 5years and always have been satisfied with the service. More

by jagarjoe Verified Customer Verified Customer

Report | Print

I had a great experience from drop off, to the quote and having clear information. The person I talked to on the phone for updates was especially nice! Great work and my car is back to normal! having clear information. The person I talked to on the phone for updates was especially nice! Great work and my car is back to normal! More

by BRITTANY.BOTERO Verified Customer Verified Customer

Report | Print