Tony Zemke | Page 17

New Tundra The Rudy Luther dealership and service department were clean, well laid out, and efficient. Sales specialist Tony Zemke did a great job helping me fi The Rudy Luther dealership and service department were clean, well laid out, and efficient. Sales specialist Tony Zemke did a great job helping me find the truck that was the color and size that I wanted. He was knowledgeable and went out of his way to make sure my new vehicle was cleaned and ready to pick up when he said it would be. He is, in large part, the reason I didn't feel the need to shop any other dealership and is an asset to Rudy Luther, Golden Valley. Rob Heinley Chaska, MN More

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You Won't Find a More Honest and Customer Focused Salesman I recently found myself with my daughter, who is completing her education in Minnesota, over 400 miles away from home with a broken down car. She too I recently found myself with my daughter, who is completing her education in Minnesota, over 400 miles away from home with a broken down car. She took her vehicle for service to Rudy Luther Toyota, and we soon learned the car required repairs beyond it's value. I was faced with having to help my daughter find car in Minneapolis while I was 400 miles from her in my own Kansas town. I did a search on sales staff at the Rudy Luther dealership. The name Tony Zemke came up multiple times as someone who folks had great experiences with. I reached out to Tony and told him we wanted to lease a RAV4 from him in Minneapolis, but register the car in Kansas since the car would be returning to Kansas in the future. Tony said he would get back to me with prices and how the process would work. Tony came back to me in short order and explained that while he could lease us the vehicle, and have us register the car in Kansas, he wouldn't do it. I ask why, he explained it was possible, but would cause us many issues when we went to register the car, and make a real mess. He said I should look to a dealer here in Kansas to handle the transaction. I've never had a salesman walk away from business before and point me to another dealer in a different town. This really showed me Tony is honest, and puts the customer first. Tony then went on to help me through the process of having his dealership buy my daughter's old car, at a very fair price. This was no quick and easy task, with lots of forms back and forth. And on top of things, I bet he didn't make a dime on this either. If all of this effort wasn't enough to show me Tony is a great guy, when my daughter came back to the dealership to pick up some personal items Tony had retrieved for her from her old car, Tony went above and beyond again. At the time she was driving her new RAV4 she had picked up from me in Kansas. She explained she had flown home to pick up the car, and hadn't had the opportunity for the Kansas dealership to go over the car with her, so she was still getting familiar with it. Tony asked her if he could answer any questions for her, then offered for her to come back when she had more time, and he would provide her with a full overview of the car, and how to operate all the features. Basically do a delivery for her as if she had bought the car from him. He had my vote before, but this was a big helping of icing on the cake. Tony is the real deal. If in the future I am in the market to purchase a new Toyota, I would not hesitate to make the trip to Minneapolis and buy from Tony. I would encourage you to do the same. You won't be sorry. By the way, Tony called me tonight just to check in and make sure my check for the old car had arrived, and if I had any additional questions. Absolutely extraordinary customer service. More

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Great transaction. Great people. Tony Zemke and Chris Swanson were great. Both are very professional, helpful, and accommodating. I would recommend people I know buying a car from R Tony Zemke and Chris Swanson were great. Both are very professional, helpful, and accommodating. I would recommend people I know buying a car from Rudy Luther Toyota. More

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Incredibly enjoyable experience I searched for several months for the exact vehicle that I wanted, a pre-owned low mileage Toyota Rav4 with a manual transmission. Not only did I find I searched for several months for the exact vehicle that I wanted, a pre-owned low mileage Toyota Rav4 with a manual transmission. Not only did I find it on Rudy Luther's website, but was given a call back within minutes of expressing my interest and was able to test drive, receive financing and drive away with it the next morning. This was my first time buying from a dealership and the Tony Zemke and the rest of the staff there made the entire experience smooth, painless and fun. Even the short waiting periods were enjoyable with a comfortable lobby and great coffee and snacks! We will be returning to this dealership for any future vehicle needs. Highly recommended! More

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