Tony Viero

Receptionist, Eva Marie; Salesman, AJ Borgnis; Finance Manager, Michael Harvey; and General Manager, Tony Viero were wonderful during our used car purchase. Special thank you to receptionist, Eva Marie, a Manager, Michael Harvey; and General Manager, Tony Viero were wonderful during our used car purchase. Special thank you to receptionist, Eva Marie, as she answered my calls promptly, and was on top of whether my salesman, AJ Borgnis was available, or with a customer. Eva reassured me AJ would return my call promptly when available, and AJ always called back. Eva Marie has many salespersons to keep track of and I found her abilities to be amazing. My wife & I paid cash for our car; as such, Finance Manager, Michael Harvey had all our paperwork ready for us to sign on a state of the art touch flat screen laptop, similar to an IPad Pro but much much larger. Leadership of an organization will take on the personality of its top leader; as such, Phillips Toyota can take extreme pride in General Manager, Tony Viero. If you are thinking of purchasing a new or used Toyota this is the dealership to make your purchase, and please ask for Salesman, AJ. Seest thou a man diligent in his business? He shall stand before kings; he shall not stand before mean men. Proverbs 22:29 KJV More

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We have purchased several new vehicles over the years and the process is typically dreadful. That was not the case at Phillips. Ryan King was kind and patient as we drove multiple models before ultimately the process is typically dreadful. That was not the case at Phillips. Ryan King was kind and patient as we drove multiple models before ultimately making a decision. This is the place to purchase a vehicle if you don't want a high pressure environment with multiple people trying to force you into a vehicle that very day. Thanks for a great experience! More

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I have been a loyal Toyota owner for over 30 years, but after dealing with Phillips Toyota, I am done. The sales people don’t listen, they use deceptive advertising in order to get you in, and then they pr after dealing with Phillips Toyota, I am done. The sales people don’t listen, they use deceptive advertising in order to get you in, and then they present you with a market-adjusted price that is hand-written. In my case, it was $11,000 over the advertised price. I walked out and will never return. I can certainly live without Toyota or any Phillips dealership. I would rather drive to Clermont or Ocala than ever go back to Phillips. More

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Duey was FFE! …..Fast, friendly and efficient. He was on task and thorough. His main objective, which was quite apparent, was to give us the BEST customer service …..Fast, friendly and efficient. He was on task and thorough. His main objective, which was quite apparent, was to give us the BEST customer service experience….he succeeded! Without a doubt, our BEST car buying experience provided by an excellent salesman. Kudos to Phillip’s Toyota for having such a great team member. He is testimony to how well you select and train your team! More

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These guys are HORRIBLE! ! I went to their dealership yesterday to look at 2023 4 Runner TRD PRO and I have never been treated so rudely by a salesman in all of my years of bu ! I went to their dealership yesterday to look at 2023 4 Runner TRD PRO and I have never been treated so rudely by a salesman in all of my years of buying vehicles. This salesman walked up to me and said that if I wanted to purchase the vehicle I would have to pay $10K OVER MSRP for the vehicle. Then he laughed and walked off. He wouldn’t even answer any of my questions. My family has purchased MANY of their previous vehicles from this dealership but NEVER again. Let me tell anyone who is reading this post what’s going on in the car industry right now. We are slowly coming out of a lack of inventory crunch do to the pandemic but inventory levels are getting back to where they used to be pre COVID. So these car dealers want you to believe that you have to pay OVER MSRP if you want a vehicle. I assure that’s not true. Just wait a little bit. Don’t fall for Tony Vieros nonsense. Remember, he has been in the business a long time and has trained these salesman to be the liars that they are. They are trained to manipulate a prospective customer. Their job is to get as much money as possible out of you. Do you think that they care about customer retention? They don’t. What they care about is profit. So save yourself a headache and a lot of money and travel a short distance to another Toyota dealership who actually does appreciate your business. STAY AWAY FROM THESE CROOKS!! More

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Ryan King and the Phillips Toyota family was very helpful and fantastic. They were on it from day 1 and made sure my purchase went smoothly. and fantastic. They were on it from day 1 and made sure my purchase went smoothly. More

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Fantastic team at Phillips Toyota. No stress and the team was very patient with the entire finance process. No stress and the team was very patient with the entire finance process. More

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Anthony was an absolute pleasure to do business with! I wanted a specific pre-owned vehicle and knew exactly what I wanted to pay for it. We were able to make a deal without all the back and forth of seei wanted a specific pre-owned vehicle and knew exactly what I wanted to pay for it. We were able to make a deal without all the back and forth of seeing multiple waves of managers. I will definitely recommend Phillips Toyota based on this experience. More

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I must say, first time up in this area, and was shocked at this dealership. Now granted, I bought a hard to find car there - a 2006 Toyota Solara Convertible with only 80000 miles. So I am test driving t at this dealership. Now granted, I bought a hard to find car there - a 2006 Toyota Solara Convertible with only 80000 miles. So I am test driving the car, and the salesman tells me that they check every car for safety and that is a state law. I acknowledged that since in purchasing cars in Tampa from a dealership, they even go as far as providing the worksheet that the mechanic did on the car. So I bought the Solara. Seemed to be making a weird sound when I hit a big bump, so took it in to a local shop in Lady Lake. Surprise - 2014 tires that have dry rot and flat spots, a rim that has "bad" written on it and is out of round when balanced, both struts bottom out and the sway bar and bushings need replacing, so $2600 later I have a car that I paid way too much for. Now, I will say that it is buyer beware - I get that - but for this dealership to put a car in this shape out on the lot, when they think they have a reputation to uphold is shocking. It drove fine until I hit a bump, which is what caused me to take it to a garage. So coupled with the worst closing experience I have ever had (the financial person left me there for 30 minutes while he went to the rest room), and a $2600 hole in my pocket, I would never recommend anyone to go there for a used car. It is a disaster More

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We’ve been servicing our Toyota vehicles here for about 5 years but this is the first vehicle we’ve purchased here. Had a great experience at Phillips Toyota and with our salesman Tyler. We test drove a bu years but this is the first vehicle we’ve purchased here. Had a great experience at Phillips Toyota and with our salesman Tyler. We test drove a bunch of vehicles and we didn’t feel pressured at all. Would definitely recommend Phillips Toyota! More

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