68 Reviews of Tony Sanchez
March 31, 2025
I purchased a used vehicle from KIA of Fort Collins, and within six days, it started having issues. Over the next six months, my car spent more time in their shop than in my possession—just 4.5 weeks ou and within six days, it started having issues. Over the next six months, my car spent more time in their shop than in my possession—just 4.5 weeks out of 26. Each time I got it back, new or recurring issues forced me to return. Thankfully, my warranty reduced costs, but the frustration was overwhelming. During that period, the dealership replaced the battery, spark plugs, and performed an engine “flush” without explaining the root cause of the issues. Eventually, they told me to take the car elsewhere. Three months later, the same problems returned. My local mechanic diagnosed a severe issue—one cylinder had dangerously low pressure, requiring a full engine replacement. He suspected the dealership had merely cleaned the cylinder instead of addressing the real problem. I escalated my concerns to the GM and new service manager, who, to their credit, worked with my warranty to cover a new engine and waived labor fees. Seven weeks later, I got my car back. I hoped the nightmare was over—it wasn’t. Two weeks later, the clutch failed. The dealership had already tried to bill my warranty for it during the engine repair but never informed me. They admitted they should have contacted me, discounted labor, and took another three weeks to fix it. Days later, more clutch issues arose, requiring another two weeks of repairs. A month later, the car died. The dealership found a stuck fuel injector, cleaned it, and returned the car. It failed again soon after. Fed up, I took it to my local mechanic for a full inspection. He found: - A failing fuel pump - All four injectors needed replacement - Incorrectly gapped spark plugs causing misfires - A damaged coil from the spark plug issues - A failing mass airflow sensor He was shocked these weren’t addressed during the engine replacement. In one week, he fixed everything, and the car finally ran properly. In two years, my car spent 11 months (47 weeks) in the shop. While the GM and new service manager eventually tried to make things right, my experience exposed a pattern of poor repairs, lack of transparency, and questionable practices. We only put 4,000 miles on this car in two years—these issues were unacceptable. If you're considering buying a used vehicle from KIA of Fort Collins, think twice. Be prepared to fight for fair treatment, demand transparency, and possibly endure months of frustration. More
Other Employees Tagged: Rocky Douangdara, Mike Marzolf
March 28, 2024
Tony and Otto went out of their way to make sure we got into vehicle that helped our financial situation. They worked for several hours to make all the pieces to the puzzle fit. I would 100% work with them into vehicle that helped our financial situation. They worked for several hours to make all the pieces to the puzzle fit. I would 100% work with them again! This was our second round with buying a vehicle with these gentlemen and won’t be going to anyone else! More
Other Employees Tagged: Otto
February 12, 2024
Tony Sanchez helped us buy a 2024 Sportage. This is the 3rd car we have purchased from him. He is always extremely helpful & professional. We have referred friends to him also! This is the 3rd car we have purchased from him. He is always extremely helpful & professional. We have referred friends to him also! More
Other Employees Tagged: Otto Palmer
November 20, 2023
I have been coming here for 10 years. I appreciate all the work they do to get me into a car. Tony Sanchez is the only car salesman I work with. He makes each experience worth coming in f I appreciate all the work they do to get me into a car. Tony Sanchez is the only car salesman I work with. He makes each experience worth coming in for. They have earned my trust over the years. I appreciate everyone here. More
November 16, 2023
Tony helped me buy my 2024 seltos. He was absolutely an amazing person to work with. He was so helpful and went above and beyond for me. I'm extremely happy with the whole experience. He was absolutely an amazing person to work with. He was so helpful and went above and beyond for me. I'm extremely happy with the whole experience. More
Other Employees Tagged: Justin Kozak
August 11, 2023
Tony helped us and was awesome! Everyone was helpful and answered all of our questions. They bent over backwards for us! We are customers for life! Everyone was helpful and answered all of our questions. They bent over backwards for us! We are customers for life! More
Other Employees Tagged: Otto
May 18, 2023
We had the best experience we’ve ever had buying a car. Tony Sanchez went universal and beyond for are family and we are so grateful to have experienced this thank you so much and god bless. Tony Sanchez went universal and beyond for are family and we are so grateful to have experienced this thank you so much and god bless. More
Other Employees Tagged: Justin Kozak
February 25, 2023
Have leased 5 cars there. Great service, knowledgeable salespeople. Kudos to Tony for helping us with our last 3 vehicles. Great service, knowledgeable salespeople. Kudos to Tony for helping us with our last 3 vehicles. More
Other Employees Tagged: Rocky Douangdara, Alex Phillips