Tony Sanchez

Claremont Toyota responded

Callie, It's important that both our service process and communication are seamless and we're disappointed to see that has not been the case. We'd like the opportunity to speak with you about this further, as we're always looking to improve and make sure our guests are satisfied with both the service and communication they receive. Please contact us when you have a moment. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you enjoy our service and appreciate your time. Your loyalty means a lot to us, and we're here to ensure you always have a great experience at Claremont Toyota. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for your feedback, Miles! We’re glad you found our selection impressive. We appreciate your patience during busy times and are happy to hear that appointments help. We’re continually working on improving our service experience for everyone. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the fantastic feedback, Dwight! We're thrilled to hear that you consistently enjoy our service and feel at home with our team. We appreciate your support and look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Priscilla, we’re thrilled to hear about your positive experience! Our team strives to provide efficient and friendly service, and it’s wonderful to know you felt supported. We look forward to welcoming you back for your next visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear your first experience with our service department went well. We appreciate your suggestion about turnaround times and will definitely take it into consideration to enhance our service. Enjoy your new RAV4 Prime! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Michelle, Your time is valuable, which is why we're disappointed to see it took this long to complete an oil change. When you have an opportunity to speak, please contact us, as we'd like to learn more about when you were here so we can look into what caused this delay. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Billy, We appreciate both your patience and your feedback. There are definitely improvements that can be made to this process, so we can ensure we're getting vehicles back to customers sooner once their services are completed. When you have an opportunity to discuss this further, please contact us as your feedback will allow us to improve. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thank you for your wonderful review! We're thrilled to hear you've had great experiences with us over the years. Your referrals mean the world to us, and we look forward to continuing to provide you and your loved ones with excellent service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Claremont Toyota responded

Thank you for taking the time to share your rating! We're so happy to hear our team delivered a stellar experience. We look forward to working together again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500