Tony Plett

Service department was the absolute worst. After Armando had my sierra duramax denail for a combination of 95 days, multiple false diagnosis's and multiple parts changed, the vehicle to this d After Armando had my sierra duramax denail for a combination of 95 days, multiple false diagnosis's and multiple parts changed, the vehicle to this day still has the same problem. I've reached out to management, Tony Plett, multiple times to discuss with no response. 0 for customer satisfaction. You can read my whole review on Santa Monica GMC page. You just can't ignore your customers! More

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Purchased a few cars from a Santa Monica Buick GMC in the last few years and always had my service there. Very satisfied with the sales and services department great people to work with last few years and always had my service there. Very satisfied with the sales and services department great people to work with More

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although i've had problems with this dealership since the moment i purchased my vehicle, the final straw was when i brought my vehicle in for a "service lane assist" light and they disassembled it without be moment i purchased my vehicle, the final straw was when i brought my vehicle in for a "service lane assist" light and they disassembled it without being able to put it back together for a full month. A FULL MONTH. i'd strongly recommend anyone considering purchasing a vehicle to look elsewhere. this has been my worst consumer experience ever, and they did not care at all. More

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