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Tony Philon, Jr
122 Reviews
Tony Philon Jr is a seasoned sales professional hailing from the vibrant city of Miami, FL. With a proven track record of success, Tony excels in the art of sales and possesses a wealth of knowledge in the automotive industry. Currently serving as a dedicated sales professional at McDonough Hyundai, he combines his expertise with a passion for customer satisfaction. Tony’s ability to effectively communicate information, understand customer needs, and deliver tailored solutions makes him a valuable asset in the sales arena. Whether you’re looking for a new Hyundai or seeking expert advice, Tony Philon Jr is your go-to sales professional for a seamless and personalized experience.
Read moreDealership Experience
2 yrs, 8 mos
Industry Experience
10 yrs, 6 mos
Languages Spoken
English
122 Reviews
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122 Reviews of Tony Philon, Jr
June 04, 2025
the service I received was inadequate. The response to my vehicle service is a known issue with hybrid vehicles. I explained the issue to Marcus and watched as his took notes. I then get a The response to my vehicle service is a known issue with hybrid vehicles. I explained the issue to Marcus and watched as his took notes. I then get a call as if the notes had not been read. I arrived at the dealership to find my vehicle unsecure but behind the service center. what is the point of explaining the default in the vehicle if the advisement is not taken into consideration. Thank goodness the vehicle was left alone overnight, and the issue was produced with the vehicle not starting. The issue should be a recall item. More
by BYRON.JONES
Verified CustomerOther Employees Tagged: Moises Bonilla, MARCUS JOHNSON
June 04, 2025
Everyone was excellent to work with and very prompt. Moises was very good to work with and he explained everything to me very well. Moises was very good to work with and he explained everything to me very well. More
by thepatefamily
Other Employees Tagged: Moises Bonilla, MARCUS JOHNSON
May 28, 2025
The service was terrible, not organized or helpful, I kept getting misinformation every week telling me my car would be done but it wast true. Could never get a hold of Logan and when I did he would say kept getting misinformation every week telling me my car would be done but it wast true. Could never get a hold of Logan and when I did he would say I’ll give you a call back and never did. Very unprofessional! I even talked to someone named Steven and he said he would help me but he couldn’t either and lied to me when he said he would get me a new advisor but didn’t. Even when my car was don’t after almost 5 weeks I went to get it and it took over 1 hour for no reason. I spoke to three people and they said they would help me but didn’t even do that. One of the same people came back to tell me my coffee was almost done, just shows how they don’t take customer care seriously. These people need to be retrained or fired I had a horrible experience just for a recall on my car. I will never be coming back and please someone fire Logan! And I’m still waiting to hear back from management More
by reginaldwalker00
Other Employees Tagged: Michael J Austin, Gregory Stafford, Jamaal Autry, Moises Bonilla, MARCUS JOHNSON, Paul Failor , Logan
May 15, 2025
Waiting area was clean. It took a couple hours for my oil change. The chairs aren't very comfortable for short people like me. Everyone was pleasant & easy to work with. It took a couple hours for my oil change. The chairs aren't very comfortable for short people like me. Everyone was pleasant & easy to work with. More
by BRENDA.ALLISON
May 12, 2025
Mr. Reid your service center's customer service is on a decline. I had an appointment scheduled for 9am. I was told that they did not have the parts for my car. I get two of my cars serviced there. After s decline. I had an appointment scheduled for 9am. I was told that they did not have the parts for my car. I get two of my cars serviced there. After stating that doesn't work for me and communicating that they verified they did at the time of booking my service have the parts. They then located to correct parts. My oil change once again took over 3 hours. I had to go seek an update and all of the employees walking by never spoke acknowledged me or other clients. When I say all the employees, I mean all. I was speaking to them. The only one that even made eye contact was a gentleman walking with a limp with the white and blue Jordan 3s. I had a similar experience my last visit and I believe I spoke with you then as well. Being a manager you have to be informative to other leader so that there is an attempt to improve service and efforts. The gentleman checking me in and out was kind as always but seems stretched thin. Looking forward to improvement on my next visit before discontinuing my service needs with you. More
by EBONY.SHEFFIELD
April 29, 2025
Logan was super helpful and amazing, and guided me through the process from booking to finish. I will be returning. through the process from booking to finish. I will be returning. More
by TIAYANALOGAN
Other Employees Tagged: Moises Bonilla, MARCUS JOHNSON , JADEN BOND
April 26, 2025
We had a great experience with Justin Johnson the Service Advisor from the first day we acquire about our Santa Fe. He explained the process we had to go through. It did take several months but it was worth Advisor from the first day we acquire about our Santa Fe. He explained the process we had to go through. It did take several months but it was worth waiting. We got a Loaner which it helped a lot, when it was time for the vehicle to be picked up Tony Philon Service Dept was the person took take care of us. They both are very professional and knowledgeable. We thank them both for the work that they do also the mechanics. More
by rrivas5450
Other Employees Tagged: Justin Johnson
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