Tony Parrado | Page 5

Outstanding We spoke to Ron on our first time visiting a dealership to purchase a vehicle to replace one that had been totaled. I am a Buick person having had sev We spoke to Ron on our first time visiting a dealership to purchase a vehicle to replace one that had been totaled. I am a Buick person having had several including three or four classics so Buick is the name of the game. Ron greeted us as if we'd known each other for years and as we spoke it was easy to communicate with him our Needs & Wants. When it came time on Monday to purchase the vehicle Ron had to step out for a short time to take care of Family Matters but left us in the capable hands of Tony. Although it took a period of time to complete the lease it was taken care of in a professional manner and is expedient as possible. I can't say enough for Ron and Tony as they are the face of the dealership that you see when you come to the dealership. I will recommend Ferman Buick to all of my friends who are in the market for a new or used vehicle. More

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Most Excellent! After speaking with 2 other dealers, who seemed somewhat disinterested; Ferman not only stepped up to the plate with enthusiasm, but put together a ve After speaking with 2 other dealers, who seemed somewhat disinterested; Ferman not only stepped up to the plate with enthusiasm, but put together a very attractive deal. More

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Great service I love this Buick. They are top notch. They remind me of my scheduled maintenance. They get me in and out in a timely manner. I love this Buick. They are top notch. They remind me of my scheduled maintenance. They get me in and out in a timely manner. More

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Ferman Lost Another 880+ Credit Sale Tony was working with me on a 2016 Buick Encore. Military month, 7 time previous Ferman customer elsewhere, 880+ Credit Score, once again a Ferman De Tony was working with me on a 2016 Buick Encore. Military month, 7 time previous Ferman customer elsewhere, 880+ Credit Score, once again a Ferman Dealership wanted to make too much money on the deal. 4 other Buick dealerships in the area beat their price easily, not even close. Tony was a good guy but was just repeating what his " Unnamed Sales Manager" told him to say, sorry Tony!!!!!!! Please go to Rivard Buick GMC in Brandon and ask for Jeff Slaybaugh, Sales Person & Eric Judd, Sales Manager. They are 5 Star Customer Service and will definitely take GREAT CARE of you More

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fantastic job Excellent experience from beginning to delivery and beyond! Everything was great and the staff was very helpful and knowledgeable. I love my new Sier Excellent experience from beginning to delivery and beyond! Everything was great and the staff was very helpful and knowledgeable. I love my new Sierra 1500 Denali! More

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Stellar Service Knew exactly what I wanted when I arrived at the dealership. The atmosphere was clean, warm, and welcoming. Everyone greeted you with a smile. My appo Knew exactly what I wanted when I arrived at the dealership. The atmosphere was clean, warm, and welcoming. Everyone greeted you with a smile. My appointment was with this awesome guy, Tony Parrado. Tony's knowledge and professionalism was top notch. He went above and beyond to make sure I was getting a great deal, and happy with my purchase. I was in awe of his portfolio, and the years of service with Ferman. Steve Stewart who handled my financing, was pleasant to talk with, and has a wonderful personality. Steve made sure I understood all the documents that I had to sign, and was very patient. Tony and Steve is the epitome of great customer service. Not once did either of them try to haggle me. They both made sure I was satisfied at the end of the day. Deborah Brooks More

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Terrific This buying experience was excellent. The sales team was terrific and very accommodating. Our new GMC truck was more than we could have expected. Than This buying experience was excellent. The sales team was terrific and very accommodating. Our new GMC truck was more than we could have expected. Thanks!! More

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Great Ron Danielson was fantastic as was the rest of the team at Ferman. We would definitely recommend Ron to family and friends. Thank you to Tony Parrado Ron Danielson was fantastic as was the rest of the team at Ferman. We would definitely recommend Ron to family and friends. Thank you to Tony Parrado for friendly internet service. Thank you so much! More

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Excellent Tony was my sales professional, he is friendly, knowledgable, and very thorough in the sales process. I would definitely recommend Ferman to my frien Tony was my sales professional, he is friendly, knowledgable, and very thorough in the sales process. I would definitely recommend Ferman to my friends, coworkers and family. More

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It was a great experience and everyone was very helpful All the people at Ferman were very helpful and accommodating from the sales people tony and Ron to mr parado and the entire process was great All the people at Ferman were very helpful and accommodating from the sales people tony and Ron to mr parado and the entire process was great More

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