Tony Pagano
Tony Pagano at Plaza Lincoln
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Tony Pagano

General Sales Manager

Plaza Lincoln

8925 US Hwy 441
Leesburg, FL 34788

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4.6
205 Reviews

Dealership Experience

25 yrs, 11 mos

Industry Experience

25 yrs, 11 mos

4.6

205 Reviews

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205 Reviews of Tony Pagano

December 06, 2024

Dealership Rating
Employee Rating

We enjoyed working with Nelson on the Sales process and test drive. The paperwork aspect of the process was slow and took longer than expected. More

by dhudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nelson Rivero

December 05, 2024

Dealership Rating
Employee Rating

Great service price was good. Salesman was courteous and knowledgeable. Car was clean when returned More

by MARKJD233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Bitzer, David Newton

December 02, 2024

Dealership Rating
Employee Rating

Very helpful and supportive. Jay was a great salesman and very kind. It was a good process. More

by maryperrone116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bitzer, David Newton

November 16, 2024

Dealership Rating
Employee Rating

We bought a 2929 lincoln nautilas from u. And shortly after light beige colored front seats started to change color. ! We also paid extra gir a service contract which includes defects and More

by Richlin1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 16, 2024

Plaza Lincoln responded

Thanks for your feedback. This is the first I'm hearing of this, please email your contact information so I can help find a solution. Tony Pagano General Sales Manager tonypagano@plazalincoln.net

November 05, 2024

Dealership Rating
Employee Rating

This is my 7th car I have leased from Plaza Lincoln and Cadillac all through Tony Pagano. He is the reason I keep coming back to this dealership. More

by WTWEDDLE11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaige Tracy

November 02, 2024

Dealership Rating
Employee Rating

Alex was very accommodating . He was very ready to help us with any questions we had. More

by SANDYMCCONNELL66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia

October 24, 2024

Dealership Rating
Employee Rating

Excellent service performed by Austin. He always does a great job. Great dealership to deal with. More

by RWHEELER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Mccarty , Austin from service. 10 stars.

October 18, 2024

Dealership Rating
Employee Rating

Horrible Experience with a simple mistake that the sales guy wanted to fix . This dealership very dishonest . General sales manager Tony Panago need to make things right . Stealing money not a good business More

by Lindamonroe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Garcia , Tony bad management skills

Oct 18, 2024

Plaza Lincoln responded

No one named Linda Monroe has purchased from us and we respectfully disagree with your accusation. We highly value transparency and will gladly sit down in person with any customer to review the figures before and after the finance office to ensure no changes were made.

October 07, 2024

Dealership Rating
Employee Rating

Purchase from Plaza Lincoln or Plaza Cadillac again. Purchased a used 2018 Ridgeline from them. The pricing online that morning was $26,900. The salesman Rick said it was just reduced from $27,900. More

by JandG22
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez, Chris Johnson

Oct 07, 2024

Plaza Lincoln responded

Thanks for your comments. There must be a misunderstanding because I have reviewed all your transaction paperwork and you actually paid LESS than our internet price of $26,900, not more. We pride ourselves on transparency and I would welcome the opportunity to review the paperwork together to find where the confusion is coming from. Tony Pagano General Sales Manager

Oct 18, 2024

JandG22 responded

We have sent additional information regarding our transaction via email and would welcome the opportunity to review the the purchase.

Oct 20, 2024

JandG22 responded

Update: After communication with Plaza Lincoln, they have done the right thing and honored the selling price that was advertised the morning of our purchase. We very much appreciate Plaza Lincoln giving us the opportunity to explain our issue and doing so in an amicable businesslike manner.

October 03, 2024

Dealership Rating
Employee Rating

Awesome service. Austin is very professional, he explains the service being performed and then at the conclusion of service he reviews all he did. Excellent service t More

by RWHEELER5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Mccarty , Austin from service. FIVE STARS

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