Efficient service, seamless process, clean waiting area.
The process is very automated, received a video message of diagnostic findings from the inspector and a checklist was sent via email to approve repai
The process is very automated, received a video message of diagnostic findings from the inspector and a checklist was sent via email to approve repairs and recommended services. Efficient but perhaps too automated for my liking.
Tony was great, very friendly when dropping the car and keys off and I had contact info to text if needed.
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by LPBYERS
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback. We’re glad you found the process efficient and appreciated the clean facility and updates, and we’ll also take your note about the level of automation into consideration. Tony will be happy to hear your kind words—he’s glad he could assist and be available if needed.
Best Wishes,
Nissan Of Orland Park
I have always had a wonderful experience with Nissan
Orland, but I've always been a waiter. This time, I had to have my car towed and wasn't waiting, and it felt like they forgot my car. I had to text r
Orland, but I've always been a waiter. This time, I had to have my car towed and wasn't waiting, and it felt like they forgot my car. I had to text repeatedly over several hours to get any information. For a new battery, I had to get a rental and didn't get my car back until the next day. The person I worked with was very nice, but I was disappointed by the turnaround.
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by YAHOO
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for your continued loyalty and for sharing your experience. We’re glad to hear our team member took great care of you, but we sincerely apologize for the lack of communication and delay this time. That’s not the level of service we aim to provide, and we’ll be addressing this with our team to ensure better follow-up moving forward. We appreciate your feedback and hope to deliver the seamless experience you’re used to on your next visit.
Best Wishes,
Nissan Of Orland Park
Excellent Fast Service Tony Ortiz is the Man Zeigler
Nissan is the best Nissan Dealer Thank You
Nissan is the best Nissan Dealer Thank You
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by DJOEYNICE
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Zeigler Nissan of Orland Park responded
Thank you so much for the amazing review! We're thrilled to have provided you with excellent and speedy service. We're lucky to have Tony on our team and we appreciate your support of Zeigler Nissan!
The service prices are reasonable and the service was
good , customer service was excellent, Thank you
good , customer service was excellent, Thank you
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by HOPKINS_CYNTHIA
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re glad you found our service and pricing satisfactory, and that our team provided excellent customer care. We appreciate your support!
Best Wishes,
Nissan Of Orland Park
My visit was fine, the 2 hour wait for an oil change when
I had an appointment seemed excessive.
I had an appointment seemed excessive.
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by JAMES.STORY
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback. We apologize for the long wait during your oil change appointment and appreciate your patience—we’ll work to improve our scheduling efficiency.
Best Wishes,
Nissan Of Orland Park
Great service, knowledgeable staff, work done in a timely
manner, great coffee, I would highly recommend
manner, great coffee, I would highly recommend
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by ANSPAR1
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for the wonderful feedback! We’re glad you enjoyed our timely service, knowledgeable staff, and even the coffee. Your recommendation means a lot — we look forward to serving you again!
Best Wishes,
Nissan Of Orland Park
I have taken both my Nissans to Ziegler shop since new.
I’m confident that any work done is going to be completed by professional mechanics. I have always been treated with respect by the service managers
I’m confident that any work done is going to be completed by professional mechanics. I have always been treated with respect by the service managers and trust their recommendations to keep my vehicles running properly for years to come.
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by ANGLSRVC
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for your continued trust and loyalty! We’re honored to service both of your Nissans and truly appreciate your confidence in our technicians and service team. It means a lot to know you feel respected and trust our recommendations—we look forward to keeping your vehicles running strong for years to come.
Best Wishes,
Nissan Of Orland Park
I have other dealerships close to me but I choose to go
to this one for a reason. The service is good and quick and the waiting room is really nice.
to this one for a reason. The service is good and quick and the waiting room is really nice.
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by KRYSTAL.D
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for choosing us—even with other options nearby! We’re glad you enjoy our quick service and comfortable waiting area. We truly appreciate your loyalty and look forward to your next visit!
Best Wishes,
Nissan Of Orland Park
Great customer service .
Kevin is efficient ,helpful, and always kind . makes the experience seamless every time .
Kevin is efficient ,helpful, and always kind . makes the experience seamless every time .
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by JENNELSON1977
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for the kind words! Kevin’s efficient, helpful, and friendly service truly makes a difference. We appreciate your continued support!
Best Wishes,
Nissan Of Orland Park
Easy check in.
Coffee is great. Like the video and mobile nature of the communications. Friendly and personable staff.
Coffee is great. Like the video and mobile nature of the communications. Friendly and personable staff.
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by GREGCHAPARRO
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2026 -
Zeigler Nissan of Orland Park responded
Thank you for the great feedback! We’re glad you enjoyed the easy check-in, coffee, and our video and mobile updates. Our team truly appreciates your kind words and looks forward to seeing you again!
Best Wishes,
Nissan Of Orland Park