Tony McPhail
Tony McPhail at Mac Haik Chevrolet
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Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
153 Reviews
4.9

153 Reviews

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153 Reviews of Tony McPhail

May 07, 2025

Dealership Rating
Employee Rating

I have always liked Mac Haik. I bought my 2013 Tahoe new and have never missed an "annual" checkup during the last 12 years. I love my Tahoe, purchased it in 2013 with Robert Wolf More

by AHTHELUXURY
Recommend Dealer
Yes
May 07, 2025

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 01, 2025

Dealership Rating
Employee Rating

Amongst the issues currently going with with GM vehicles, I can first hand say that WHERE you purchase your vehicle matters. Mac Haik is wonderful and will go above and beyond to make sure their customers ar More

by trista.ewing
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Brian Caldwell , Mick Ochoa ⭐️⭐️⭐️⭐️⭐️

May 01, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 12, 2025

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Employee Rating

As always Mac Haik took care of my problem. Quick evaluation, quick turnaround. Couldn’t be happier. More

by c.mcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 09, 2025

Dealership Rating
Employee Rating

Fantastic service department, they were able to fix my tire pressure sensor problem quickly and cost efficient. More

by danield2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is very nice and treat you the way they should and I'm very pleased with their work More

by Kimmygzz95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell

March 23, 2025

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Employee Rating

Great customer service with sales and service. We will always recommend Mac Haik for a positive sales experience. More

by TPB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Scott Johnson , Mick Ochoa

March 13, 2025

Dealership Rating
Employee Rating

I dropped my car off to get serviced. I received constant communication from the team and everyone was super helpful along the process. I want to thank Mr. McPhail. He was so helpful and More

by Madison Henson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark McQuiggin

February 28, 2025

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Employee Rating

Tony McPhail is one of the reasons I keep bringing my truck back for service!! He always takes care of me anytime I need service done and always listens to my concerns! Every service department needs a g More

by dcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2025

Dealership Rating
Employee Rating

Good dealership to work with from the sales department to service. Easy to set service appointments and they contact you when they say they will. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Chan, Johnny Low

January 17, 2025

Dealership Rating
Employee Rating

I deal with the service department so can speak for that. Mac Haik Chevy is the only place in Houston that doesn’t play games with warranty work. Period. Same for any service. They fix it right the first tim More

by nbiswas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Lebeck

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