Dealership Experience
8 yrs
Industry Experience
25 yrs, 9 mos
Languages Spoken
English
Vietnamese
Employee Video
79 Reviews
Write a Review79 Reviews of Tony Luu
January 06, 2023
Best experience! They have amazing cars, and we will definitely be purchasing from them again in the future. Michael Acaron, Tony Luu, and finance Tony are the best < They have amazing cars, and we will definitely be purchasing from them again in the future. Michael Acaron, Tony Luu, and finance Tony are the best <3 More
Other Employees Tagged: Michael Acaron
September 07, 2022
Unfortunately I had two things that make me say that I will never shop at this place again. First of all if you’re reading these reviews please scroll back to the previous reviews where it says that they will never shop at this place again. First of all if you’re reading these reviews please scroll back to the previous reviews where it says that they do not inspect their vehicles. This is 100% true In my case. My vehicle did not appear to be inspected before they sold it to me. They also sold me a vehicle needing parts that are no longer made anymore and failed to disclose that as well. I know I know, it’s a used car so it’s sold as is but still if the car is not fully drivable then you shouldn’t be selling it. What I am hoping happened is that nobody drove it too long and maybe only drove it on the highway so they didn’t notice that the control arm bushings were completely shot and in need of replacement. A visual inspection should’ve done this but maybe that got overlooked somehow as well by mistake. If the bushings were available by themselves then it would cost about four grand including labor but since they are not available in America and you have to buy them from Europe the total cost for the entire control arm assembly is about $15,000 for two. This is the only real reason that I am annoyed about this but I’m going to assume that somebody just didn’t realize or do quite enough research to understand the true problems. I don’t think it’s a malicious oversight, it just slipped through the cracks apparently. Unfortunately because of this I can’t say that this is that great of an experience. The rest of the car however is in fantastic condition, except for the clock which doesn’t work but that’s no big deal. The guy I dealt with was named Tony. He was very easy to deal with and I don’t see him as being part of this problem, from what it looks like they have a huge inventory and it’s not too surprising that one or two things get overlooked by mistake. They claim that they did a ceramic coating on the car and charged me $1000 for it, this was never done whatsoever and the car arrived filthy on the outside. This is also a problem but I see it being a problem for the techs that were supposed to do the job. I’m pretty sure that they didn’t do it and just said that they did which again is not Tony’s fault. All in all I just think I got some bad luck here and I don’t think that anybody’s doing anything intentionally. Initially I was pretty annoyed by this and still not too happy about the massive maintenance cost but the car is technically drivable, so at some point I will fix it. They did try to refund me for the ceramic coating so there is some good will there. More
March 22, 2022
Stephanie and Tony Canady, were absolutely amazing! They helped me get through any issues or concerns. I wish I dealt with more sales leaders and finance professionals like them in my previous car b They helped me get through any issues or concerns. I wish I dealt with more sales leaders and finance professionals like them in my previous car buying experiences. More
Other Employees Tagged: Stephanie Perales, Tony Canady
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