Tony Lang
Service Advisor
Ferman Chevrolet Tarpon Springs
43520 US Hwy 19 N
Tarpon Springs, FL 34689
1,075 Reviews
Write a ReviewIndustry Experience
13 yrs, 3 mos
1076 Reviews of Tony Lang
November 20, 2024
Thank you for great service, car wash, coffee, and a shuttle ride home kudos kudos shuttle ride home kudos kudos More
Other Employees Tagged: Steve Kikta, Neil Mendes, Dave Deilkes
November 19, 2024
Ferman Chevrolet in Tarpon Springs is by far the best dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the great service I receive. More
Other Employees Tagged: Billy Monteverde, Tracy Buczkowski
November 16, 2024
I brought my corvette in for service on 10/14 to fix an ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the sta ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the status of the repair and did not get a return call for several more days and it was then that I was told that they locked the keys in the car and when they tried to jimmy it open they broke the driver side window. They said it would be a few more days because they had to order a new window. I called multiple times to check status and did not receive a call back until they called to tell me that while installing the new window it slipped and broke the regulator. I called multiple times to check status and never received a call back. I went to the dealership in person and was told they fixed the window and regulator but that the car was not ready because they could not calibrate the part they installed in the steering column and they were waiting to hear back from engineering. I called again on 11/15 to check status and received a callback saying it was now ready. I went to pick it up on 11/16 but found that the car was not ready to go because they did not detail the car which they promised to do because when I brought the car in it was freshly detailed and while in their possession it became covered in dirt inside and out. I was told it would be ready on 11/18. I hope that this proves to be true. I inquired about a discount for the service work due to the extreme inconvenience caused by the dealership. I was told that they don’t give discounts for delays, no matter the length of the delay. In summary, they will have had my car for over 5 weeks to fix a problem that was quoted as a 4 day job, that is if it is indeed ready on 11/18. I also asked for a quote for some minor body repairs but will not have this work or any other work done at this dealership due to their horrible customer service and incompetence in performing the service. More
Other Employees Tagged: Billy Monteverde, Neil Mendes
November 15, 2024
I’ve taken both my Camaro 2SS here multiple times and it’s always a great experience. The service writers are friendly & helpful & it’s obvious they have highly skilled mechanics who do the bigger repair it’s always a great experience. The service writers are friendly & helpful & it’s obvious they have highly skilled mechanics who do the bigger repair jobs. I go out of my way to do business with them & it’s always worth it. I highly recommend them for all your service needs. More
November 14, 2024
Owning Blazer EV is a true joy. My service visit was by far the most enjoyable. Getting service done and having not to pay one single dollar. Service personnel were very nice and th My service visit was by far the most enjoyable. Getting service done and having not to pay one single dollar. Service personnel were very nice and threw in the oil change joke too. Had a good laugh. More
Other Employees Tagged: Dave Deilkes
November 12, 2024
This is the best service center I have ever been too. The staff is just amazing. The staff is just amazing. More
Other Employees Tagged: Dan Foster, Keith Quackenbush