Tony Keovorabouth | Page 4

Previously Owned Vehicle Purchase My wife and I went to look at a vehicle to replace the C-30 I have been driving for 5 years. We had been shopping for 4 months and had looked at seve My wife and I went to look at a vehicle to replace the C-30 I have been driving for 5 years. We had been shopping for 4 months and had looked at several other dealerships and several different manufacturers, but just hadn't found the right fit for us. Nora likes to look at ALL the possibilities before making a decision and I wanted her to be satisfied with the choice even though this was to be my ride. We returned to a dealership where we have purchased three cars over 15 years - Volvo of Tucson. I made an appointment to see Rob early in the week. He greeted us and began showing us all the cars that we had told him we wanted to see. We looked them over, he got keys so we could sit in them to get a feel of what they might be like, and we talked about cars. I quizzed Rob on the new features of different models and asked about the process of the dealership acquiring vehicles for the lot. I was impressed that he generally knew the features of most vehicles on the lot just from a quick glance at the car. I play devil's advocate sometimes and Rob played along and seemed to enjoy the challenge of buyer education. We homed in on a vehicle Nora and I both liked and drove it around the block. It was super nice - but after some discussion decided to look at some other lower priced alternatives. So we drove another vehicle that was bargain priced and that I liked a lot. Rob wrote up an estimate of what it would cost - an out-the-door cost (my favorite kind). But, Nora was busy on her android looking at other similar vehicles on the V of T lot - and so we went to look at two other, similar vehicles that weren't quite ready for sale - but just needed cleaning before they could be offered for sale. One of the back-lot vehicles had the features, the quality and very good pricing we were looking for. Rob and Tony talked to us about the trade-in and allowed us to negotiate a good price. Rob accelerated the preparation schedule and drew up the paperwork for the deal. We had to leave the dealership for another appointment while the car was cleaned and detailed. When we returned several hours later, Mike walked us through all of the paperwork - including a loan - in an impressively expeditious manner (sometimes this can take quite a bit of time). The 2013 S60 T5 looked brand new as I sat down in it for my lesson in how to operate and access the programmable features of the vehicle. Rob went over each detail with the patience of Job as the sun was setting. We are very happy with the performance of this dealership. I do feel that they go the extra mile to get their customers into the right vehicle for them. Each step of the process was handled professionally. It made our decision much simpler. More

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Peace of mind Working with Tony Keovorabouth an only be described as having peace of mind. Tony was honest and had our best interest at hand. We were very pleased w Working with Tony Keovorabouth an only be described as having peace of mind. Tony was honest and had our best interest at hand. We were very pleased with our expierence and will be repeat customers! We have already had our first service since buying our car and the service was just as great!!! More

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Mind at ease I've dealt with the overly pushy, sell you what you don't need dealerships and I've dealt with the stress free, let's find what's right for you dealer I've dealt with the overly pushy, sell you what you don't need dealerships and I've dealt with the stress free, let's find what's right for you dealerships. Volvo of Tucson definitely fell into the latter, easy-going category. Transparent policies and a friendly team make it easy to recommend Volvo of Tucson. I was dreading my car-buying endeavor, but felt good completing my purchase from Volvo of Tucson. Branden and Tony were easy to work with and I never felt pressured into purchasing something I didn't need. More

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Exemplary experience I traded in my S80 for a new 2015.5 S60. My experience at Volvo of Tucson could not have been better. The staff was exceptionally friendly, knowledg I traded in my S80 for a new 2015.5 S60. My experience at Volvo of Tucson could not have been better. The staff was exceptionally friendly, knowledgeable and accommodating. They provided me with all the information I needed and requested to make an informed decision. There was never any pressure or "salesmanship". This is my third purchase from Volvo of Tucson over the lats 15 years and each time the experience has been both professional and easy. Kudos to the the fantastic staff at Volvo of Tucson for providing such tremendous customer service! More

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