Tony Escalante
Tony Escalante at Bentley Jacksonville
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Tony Escalante

Service Advisor

Bentley Jacksonville

7137 Bentley Rd
Jacksonville, FL 32256

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Tony Escalante

January 21, 2025

Dealership Rating
Employee Rating

Said all the right things at first but hasn't come through with some promises. Tony in service was great when we returned after 4 days with engine lights coming on. Still no follow up from Sales on wh More

by MELISSA.MAY
Service Communication
Recommend Dealer
Yes

January 09, 2025

Dealership Rating
Employee Rating

Excellent service and very professional interaction. Couldn’t be happier. Would recommend to any of my colleagues More

by SAMERGARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis

Jan 16, 2025

Bentley Jacksonville responded

Thank you for the kind words! We're thrilled to hear you had an excellent experience. We appreciate your recommendation and look forward to assisting you again in the future!

December 27, 2024

Dealership Rating
Employee Rating

Very Pricey and was not expecting the costs for simple services, quality of work good More

by jlindbloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Bentley Jacksonville responded

Thank you for your feedback. We’re glad you were pleased with the quality of work. Our prices are competitive with the current market, reflecting the high level of expertise and care we provide. We appreciate your business and look forward to assisting you again!

December 18, 2024

Dealership Rating
Employee Rating

They were courteous and forthright in their approach. Johnson was absolutely stellar in his knowledge of my vehicle and did not hesitate to provide me with a real sense of ease throughout my time at the More

by TB9459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe from finance was upfront and cordial

Jan 16, 2025

Bentley Jacksonville responded

Thank you for the great feedback! We're so glad Johnson could provide such a positive experience with his expertise. We appreciate your trust and look forward to assisting you again!

December 02, 2024

Dealership Rating
Employee Rating

They are outstanding in every way! Flavio, Jason and TJ are the best I have ever worked with! They truly care about their customers! More

by JSINJAX67
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: TJ Samhouri, Pavlo Palatsidis , Jason

Jan 16, 2025

Bentley Jacksonville responded

Thank you for the great feedback! We're glad Pavlo, Jason, and TJ took such good care of you. We look forward to serving you again soon!

October 16, 2024

Dealership Rating
Employee Rating

Tony Escalante is always a pleasure to interact with. Service department is quite efficient. Pavlo is a consummate gentleman. More

by 777HWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis

Jan 16, 2025

Bentley Jacksonville responded

Thank you for the great feedback! We’re glad to hear Tony and Pavlo provided excellent service and that our team continues to meet your expectations. We appreciate your support!

September 15, 2024

Dealership Rating
Employee Rating

The service advisors are professional , warm and inviting as well as the entire dealership. I have been OVERLY impressed , wvery time i visit. More

by ROBSSALONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Do / service 5 stars

Jan 16, 2025

Bentley Jacksonville responded

Thank you for the kind words! We're so glad to hear that our service advisors and the entire team have consistently impressed you. We look forward to continuing to provide you with excellent service during every visit!

April 26, 2024

Dealership Rating
Employee Rating

Great Experience! Our salesman Pavlo was amazing. They made us quickly aware of the best deals, demonstrated the car fully. Allowed us to drive several vehicles and pr More

by Rarce1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis

Jan 16, 2025

Bentley Jacksonville responded

Thank you for the amazing review! We're thrilled Pavlo provided such an exceptional experience and made your visit memorable. It’s an honor to hear this was your best dealership experience—enjoy your new car!

April 10, 2024

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Employee Rating

EXCELLENT service department. even the drivers were great. Very professional, timely, courteous and experienced. Tony was EXCELLENT. all worthy of the Bentley name. More

by barrettod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 10, 2024

Dealership Rating
Employee Rating

Great customer service great communication stayed on top of schedule and very knowledgeable of the car and what the car needed. More

by williamais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

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