Tony Dye

Most of us have certain expectations when we approach a dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service fo dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service for the automotive industry. I went with a heavy heart to sell my car because of serious medical issues. I was deeply touched with the unparalleled compassion and professionalism I received from Patrick and Justin at Basil resale. These two young gentlemen went above and beyond proficiency; their experience with cars and people is clearly remarkable. The car meant more than transportation to me, and they immediately recognized this. The vehicle was in excellent condition and they quickly realized the loving care displayed, and by understanding the situation, conducted the transaction with the utmost compassion and graciousness. As far as I'm concerned you can search the planet over and never find better people to deal with. Basil resale, Patrick and Justin are among the few rare individuals who still personify "old world customer service." They offered me the highest possible price, came and picked up the car, took care of all the paperwork and delivered a check - right to my home. To say this is rare indeed, is an understatement. I was treated with warmth and respect - unparalleled service in today's business environment. Go see Basil - it doesn't get any better! More

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Excellent experience Always a good experience at Basil Resale on Sheridan (not to be confused with other Basil dealers). Fast and curteous service. Price is not inflated Always a good experience at Basil Resale on Sheridan (not to be confused with other Basil dealers). Fast and curteous service. Price is not inflated like it can be at other dealers amd the service during and after the sale is extraordinary. Long time fan. Many cars purchased at this dealership and I will continue to use them in the future. More

by ANTHONY KUHN Verified Customer Verified Customer

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Super service I drove up without an appointment and was served promptly: first oil change with extras; no charge. The truck is a worker with creature comforts. No r I drove up without an appointment and was served promptly: first oil change with extras; no charge. The truck is a worker with creature comforts. No regrets or problems whatsoever. More

by rickding2 Verified Customer Verified Customer

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Friendly and efficient I've purchased cars from Basil before. I had to replace my 2011 Malibu (bought it at Basil) after it was totaled in an accident. They helped fill my n I've purchased cars from Basil before. I had to replace my 2011 Malibu (bought it at Basil) after it was totaled in an accident. They helped fill my needs and budget and did it quite well. More

by bullno53 Verified Customer Verified Customer

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3 visits and 3 great cars ! On my first visit I bought my wife a Lincoln MKZ. On my second visit I bought a Caddilac CTS This time we traded the MKZ for a Chrysler 300. All great On my first visit I bought my wife a Lincoln MKZ. On my second visit I bought a Caddilac CTS This time we traded the MKZ for a Chrysler 300. All great purchases. The salesman Tony Dye went the extra mile to help.From the time you walk in the door you feel welcome Thanks again to every employee in the building ! More

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Great Service Everyone at Basil has always been professional at all times great employees. Everyone is kind and Curtis. Always trying make sure customer get good de Everyone at Basil has always been professional at all times great employees. Everyone is kind and Curtis. Always trying make sure customer get good deals. More

by SS_WILLIAMS Verified Customer Verified Customer

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over all I love Basil Resale but I spent 4 hours in there to close a deal, didn't take me that long with Sandy. I had to call to find out when I would receive I love Basil Resale but I spent 4 hours in there to close a deal, didn't take me that long with Sandy. I had to call to find out when I would receive my check from the extended warranty I had on my Versa, never found out from my salesman Tony. I don't know how much experience he has but he was very nice and polite. Never got a follow up email like I did before and didn't get a coffee mug like I did before. I will recommend Basil to my friends, as you do have the best deals, most of my family shops at Basil More

by Karol Verified Customer Verified Customer

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Awesome dealership They definitely live up to their word and go the extra mile for you both in the sales and service department. I highly recommend this for anyone look They definitely live up to their word and go the extra mile for you both in the sales and service department. I highly recommend this for anyone looking for a quality used/pre owned car More

by BILLWEZ2 Verified Customer Verified Customer

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