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Tony Dorsey
Tony Dorsey at Andrew Chevrolet
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Tony Dorsey

Service Advisor

Andrew Chevrolet

1500 West Silver Spring Drive
Milwaukee, WI 53209

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4.8
603 Reviews
4.8

603 Reviews

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603 Reviews of Tony Dorsey

December 28, 2024

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Employee Rating

Terrific job, very fast ! Stopped by to make an appointment and they took me in ten minutes. More

by Rglaisnersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stuart Sinclair, Sergey Kramarchuk, Joel Turner

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Dec 28, 2024

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're glad to hear we could assist you quickly and efficiently. We appreciate your visit and look forward to serving you again!

December 27, 2024

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Employee Rating

Good service 👍 and friendly to and have shuttle to take you to work when you drop off your car More

by ccarolyn476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2024

Andrew Chevrolet responded

Hi Carolyn, thank you for sharing your experience! We're glad to hear you had good service and enjoyed our shuttle service. We look forward to assisting you again!

December 25, 2024

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Employee Rating

A female customer is not treated the same as a male customer. Woman are brushed off while more customer service and willingness to problem solve is given to male clients More

by NGODBOLT007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Andrew Chevrolet responded

We sincerely apologize if you felt that your experience with us was not equal to the level of service we aim to provide all customers. We strive to treat every customer with respect and fairness, regardless of gender. We also want to emphasize that we have women working here who are valued team members and contribute to our commitment to excellent customer service. Your feedback is important, and we will take it seriously as we continue to improve our service. Please feel free to reach out directly if you would like to discuss this further.

December 19, 2024

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Employee Rating

They have good customer service. I would let my friends and family go and purchase vehicle from here. It's nice to know that someone take good care of you when you're in the business More

by MICHEALHOUSEN.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Kramarchuk, Joel Turner

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Dec 19, 2024

Andrew Chevrolet responded

Thank you for your kind words! We’re so glad to hear that our team provided you with great customer service and made you feel well taken care of. Your recommendation to friends and family means the world to us! We look forward to serving you again in the future.

December 18, 2024

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Employee Rating

Ok place. Minimal coupons given. Needs to honor cars bought from there. Have set appointment times and updated info. More

by KLOVE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Kramarchuk, Joel Turner

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Dec 19, 2024

Andrew Chevrolet responded

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand the importance of honoring our customers and providing clear, up-to-date information. Your comments about appointment times and coupons are valuable, and we’ll use them to improve our services. Feel free to reach out to our general manager, Kevin Burgher, at 414-509-2732 to address your concerns. Thank you for giving us the opportunity to improve!

December 13, 2024

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Employee Rating

Place is clean. Everyone is courteous, friendly and helpful. Wor is performed in a timely manner. More

by max malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Kramarchuk, Joel Turner

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Dec 14, 2024

Andrew Chevrolet responded

Thank you, Max! We’re so glad to hear that you had a positive experience and that our team provided courteous, friendly, and efficient service. We truly appreciate your feedback and look forward to assisting you again in the future!

December 09, 2024

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Employee Rating

The work was done well and the communication was excellent throughout the day. Thank you. More

by SUPERRICEMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2024

Andrew Chevrolet responded

Hi, Thank you for your kind words! We're glad to hear that the work was completed to your satisfaction and that our communication met your expectations. We truly value your time and look forward to assisting you again in the future.

December 06, 2024

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Employee Rating

Customer service was ok, could have been better. Also service technician didn’t follow directions. More

by Bmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 07, 2024

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 22, 2024

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Employee Rating

Always good service quick best prices and nice sales people we’ll come back again as always More

by blun2pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Kramarchuk

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Nov 23, 2024

Andrew Chevrolet responded

Hi, Thank you for the great review! We’re thrilled to hear you’ve consistently had a positive experience with our service, pricing, and sales team. We appreciate your continued trust and look forward to welcoming you back again soon!

November 20, 2024

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Employee Rating

Service was great, attended was great. Everything was good. Free coffee and tea. Thanks Andrew. More

by Anberson.services
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergey Kramarchuk, Joel Turner

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Nov 21, 2024

Andrew Chevrolet responded

We’re so glad you had a positive service experience! It’s great to hear you enjoyed the complimentary coffee and tea. We look forward to serving you again.

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