Tony DiGuiseppe

Excellent service department! ! Tony is great, he’s very helpful, informative and professional. You’re in good hands. ! Tony is great, he’s very helpful, informative and professional. You’re in good hands. More

by kbyrnes3 Verified Customer Verified Customer

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Sarant employees are very respectful with my Cadillac. Always professional when processing my work order. Waiting room is clean and comfortable. Thank You Sarant. Always professional when processing my work order. Waiting room is clean and comfortable. Thank You Sarant. More

by Hoz Verified Customer Verified Customer

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As always Sarant Cadillac took care of all items on my service list 100 pct correctly of on the 1st Visit! service list 100 pct correctly of on the 1st Visit! More

by RSCIARA Verified Customer Verified Customer

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Extremely unsafe and untrustworthy service. I took my car to Sarant Cadillac for a brake fluid flush last year. When I got the car back, the brake pedal went straight to the floor. They had lef I took my car to Sarant Cadillac for a brake fluid flush last year. When I got the car back, the brake pedal went straight to the floor. They had left a caliper bleeder screw open, causing the brake fluid to leak out on every press. which is a dangerous and careless mistake. They also damaged my carbon fiber front splitter during the service and also damaged the caliper that the fluid slowly leaked for weeks before I had to pay out of pocket and get it replaced at another dealer. Sarant Cadillac refused to accept responsibility and did not pay for the damages caused. Worst of all, the service manager, Joseph Mistretta, was very rude, used profanity, and treated me with zero respect. The only professional I dealt with was the service advisor, Anthony DiGuiseppe, who was polite and helpful, but management clearly has no regard for customers or their property. This dealership shows no accountability, no integrity, and no respect for the people who trust them with their vehicles. If this is how they treat customers, beware before buying a car from them. Their attitude and service are beyond disappointing. Do not trust this dealership. It was a terrible experience from start to finish. More

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I went for a state inspection, I was there 7:30 AM and picked up the car at 4:30 PM although I stated when I booked my appointment online that I will be waiting for the car, I also stated that when I spok picked up the car at 4:30 PM although I stated when I booked my appointment online that I will be waiting for the car, I also stated that when I spoke to the specialist when I dropped the car in the morning, It was stated to me when I picked up the car that we apologize, we did not know that you are waiting. More

by ehabmobarak Verified Customer Verified Customer

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I don't know how many I have to say it. this is the best service dept i have ever dealt with and this is my by far the greatest. this is the best service dept i have ever dealt with and this is my by far the greatest. More

by Camel70 Verified Customer Verified Customer

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excellant service people and whole experience Sarant Cadillac is the best Cadillac dealership in Tri state Cadillac is the best Cadillac dealership in Tri state More

by fbaroneprov Verified Customer Verified Customer

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They made my big problem feel like a little problem and handle it great I was happy after it was over handle it great I was happy after it was over More

by DOUGFRESH1031 Verified Customer Verified Customer

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Service was professional and knowledgeable Waiting area very comfortable and the technician answered all our questions and helped us to change the seat position. very comfortable and the technician answered all our questions and helped us to change the seat position. More

by anntomitz313 Verified Customer Verified Customer

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EXCELLENT SERVICE, FRIENDLY STAFF, CLEAN FACILITY, NICE AMENITIES, FAST SERVICE. NEVER BEEN DISSAPOINTED BY ANYONE AT THIS DEALERSHIP. AMENITIES, FAST SERVICE. NEVER BEEN DISSAPOINTED BY ANYONE AT THIS DEALERSHIP. More

by Camel70 Verified Customer Verified Customer

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