Tony Cole

Prompt and Courteous service. Easy in and out. Friendly. On time. Work done as agreed. Easy in and out. Friendly. On time. Work done as agreed. More

by bdouglas2 Verified Customer Verified Customer

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The Service Advisor was very friendly, competent, and provided very good customer service. my car was serviced very quickly provided very good customer service. my car was serviced very quickly More

by CHERYLYEHLING Verified Customer Verified Customer

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I absolutely adore the staff there. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. Very friendly and family oriented. I would highly recommend Mercedes Benz of Salem. More

by c.darensburg Verified Customer Verified Customer

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The service for my 2022 Mercedes EQS WAS GOOD. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. BUT i has another 2023 Mercedes EQS currently least for 2 years from 3/2024 to 3/2026 . . Recently it has 2 flat tires left side front and back.. no service . I assume under least contract.mercedes dealer should cover. It is Mercedes property. I have to deal with this matter More

by VANKHA503 Verified Customer Verified Customer

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Great service and friendly staff. Always helpful and get back to you if you have questions Always helpful and get back to you if you have questions More

by Barb Stellmacher Verified Customer Verified Customer

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Very good experience all around. One two three four five six seven eight nine ten One two three four five six seven eight nine ten More

by jettaatkinson05 Verified Customer Verified Customer

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Josh explained what was necessary to repair my car, estimated costs, time needed to get parts and labor, answered all my questions. He is a perfect gentleman. It was because of his outstanding customer estimated costs, time needed to get parts and labor, answered all my questions. He is a perfect gentleman. It was because of his outstanding customer service that I returned the next week for regular standard maintenance. Service department care and concern was also outstanding. More

by ROYPCG Verified Customer Verified Customer

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I took my 2016 E400 in for service A. I asked them to check the brakes (80+ thousand miles) and replace them if needed. They inspected them and said I didn't need new brakes. Other d I asked them to check the brakes (80+ thousand miles) and replace them if needed. They inspected them and said I didn't need new brakes. Other dealers would have just replaced them. Service A was completed, and the car was cleaned and ready in one day. More

by DAVE_MENSER Verified Customer Verified Customer

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Awesome customer service from Tony! He took care of my car and was very efficient and kind. He took care of my car and was very efficient and kind. More

by DIANAMEILY Verified Customer Verified Customer

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They were awesome and did everything they said they would do. I will recommend them to everyone. do. I will recommend them to everyone. More

by ROBREYNOLDS567 Verified Customer Verified Customer

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