Tony Cole

Love this dealership. Always very pleasant. However when I called for my service the person that answered the phone clearly sounded like I was a bother. Service depart Always very pleasant. However when I called for my service the person that answered the phone clearly sounded like I was a bother. Service department is always very prompt and professional. I do wish I was able to get a courtesy car. They never have any available. Kinda frustrating. More

by TIMDEBZ1 Verified Customer Verified Customer

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Tony was our service contact. He was great. Got car in, took the time check out concerns. He was great. Got car in, took the time check out concerns. More

by WEBMRKTADS Verified Customer Verified Customer

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Have always gotten great service at this dealership, bought my last two cars there and really like the excellent service, friendly people and love my Mercedes. Your dealership treats me like I am speci bought my last two cars there and really like the excellent service, friendly people and love my Mercedes. Your dealership treats me like I am special and it feels really good to be treated that way. Thank you. More

by MOLLY.MARIE.JOUBERT Verified Customer Verified Customer

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Tony in the service department is great! Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Keep me informed of the status on my GLS63, and even let me use a 2024 EQE AMG for the weekend while I waited for my car. Thanks Tony and Mercedes of Salem! More

by TRISTAN FEKETE Verified Customer Verified Customer

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Tony and Don are simply great to work with and they both always provide great service with kindness and professionalism. I have also had interactions with the people in the parts department and they are ju always provide great service with kindness and professionalism. I have also had interactions with the people in the parts department and they are just great! I really, really appreciated the courtesy service of taking me home when dropping my GLC 300 for service. Jim, the driver is a terrific guy! Although I've never spoken to any of the mechanics there, I can only say that their work is par none! Thanks, everybody! More

by mykewabs Verified Customer Verified Customer

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I appreciate the way I am treated there. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. Wow. After all those years putting up in a sparingly kind manner, I feel people at Mercedes of Salem are refreshingly pleasant. More

by SALLY.WELTER Verified Customer Verified Customer

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Professional attitude through out. Problem that I was experiencing with My automobile was rectified. It was definitely worth the drive, Problem that I was experiencing with My automobile was rectified. It was definitely worth the drive, More

by WILLIAMS.LARRY62 Verified Customer Verified Customer

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I met Tony Cole and he was phenomenal. He explained to me what he was going to do to my vehicle and he k kept his word. He explained to me what was wrong with my vehicle and what my vehicl He explained to me what he was going to do to my vehicle and he k kept his word. He explained to me what was wrong with my vehicle and what my vehicle needs. He also put it order on how I should have it done with the price. I told him that I would be bringing my vehicle back to him for the repairs. More

by RUDDT1956 Verified Customer Verified Customer

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The dealership is competent and friendly. They do a great job of tracking my cars needs as well as my preferences. They do a great job of tracking my cars needs as well as my preferences. More

by Jim Verified Customer Verified Customer

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Treats my old car like it is a Gem. It is a 2007 and they seem to like seeing it come into the shop. It is a 2007 and they seem to like seeing it come into the shop. More

by DIANNASCHILKE Verified Customer Verified Customer

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