Tony Beltran

Tony was amazing from start to finish! He was patient, honest, and truly treated me like family. I’d been searching for the right car for a while, and this one just felt right. It’s my fir He was patient, honest, and truly treated me like family. I’d been searching for the right car for a while, and this one just felt right. It’s my first MINI and I couldn’t be happier! Tony made the experience special, and Michael kept the paperwork quick and easy. Highly recommend you get your new car at Ferman! More

by MissJade Verified Customer Verified Customer

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Always a wonderful experience. Having bought at least 6 cars over the years, I won’t be going anywhere else Having bought at least 6 cars over the years, I won’t be going anywhere else More

by tylerclscott Verified Customer Verified Customer

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This was our second purchase from Ferman and the experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained every experience was wonderful again! Tony was awesome - had everything ready to go when we arrived. The “genius”, Leia, was so impressive- explained everything about my new car in an easy to understand way. Her enthusiasm was infectious. Thanks to the entire team at Ferman. More

by pderidder9 Verified Customer Verified Customer

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Tony Beltran went out of his way to make this purchase happen. He took very good care of me. I was in and out in about 2 hours. Best experience in any dealership I have had. Thank you to Tony, Dallas and happen. He took very good care of me. I was in and out in about 2 hours. Best experience in any dealership I have had. Thank you to Tony, Dallas and Aaron Cox! More

by gaynellchristy Verified Customer Verified Customer

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Ferman was great to work with and I 100% love my mini! Tony is the BEST! Tony is the BEST! More

by kbrobst0 Verified Customer Verified Customer

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Great people friendly smiles! Every time I go in for a visit to check out what’s new, it never fails I wind up purchasing Every time I go in for a visit to check out what’s new, it never fails I wind up purchasing More

by billcomninel Verified Customer Verified Customer

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Always a smooth process. Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! More

by annick Verified Customer Verified Customer

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Mathew, in service, is always spot on! Tony's salesmanship was first rate. ♥️ My Clubman! Thank you!! Tony's salesmanship was first rate. ♥️ My Clubman! Thank you!! More

by scjefr72 Verified Customer Verified Customer

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They continue to do a great job and are my go to dealership for all of our vehicle needs dealership for all of our vehicle needs More

by scottjreed1267 Verified Customer Verified Customer

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Ferman Mini's sales team will say anything to get a sale. We went in to test drive a car and went over all the features extensively. One of the options most important to us was the distance managin sale. We went in to test drive a car and went over all the features extensively. One of the options most important to us was the distance managing cruise control. The test drive they take you on is just around the block with max speeds of 35 mph, but Manny showed us how to set the distance between the cars and control it from the steering wheel. We also went over this feature with the tech wizard while setting the car up. On the ride home, going at highway speeds, we were not able to engage the option. We called and talked to the tech wizard, Leah, who told us the option doesn't engage unless you're going over 70 mph. This seemed odd, but we tried again and it still didn't work. We brought the car back the next day, and all of a sudden it was our fault the car did not have the cruise control option we had requested. Turns out, that trim style only has the "regular" cruise control - which Manny all of a sudden was aware of even after admitting he thought our car had the upgraded feature the day before. Michael and Manny went to extensive lengths to blame us for the mistake, and did not offer any kind of remedy. Michael even tried baking in extra charges to cover the costs of their error. Only when our previous salesperson was back in the office (Tony) did we get help navigating the process of Ferman Mini ordering a corrected car for us. But nothing was waived or offered for our inconvenience due to their lies and omissions. Upon leaving the final time, we were told we would get a call from the regional manager within the week - it's now been almost a month and no one has reached out since we left with our corrected vehicle. We would not recommend buying any car from Ferman Mini - their sales team does not stand behind its mistakes and instead blames the customer at every stage. Customer service is dead here. More

by Greg Montalto Verified Customer Verified Customer

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