Tonia Stewart

April 02, 2024 Terrible, she played games for four hours and I had to leave with her nonsense. Another dealership got me in and out. I bought the exact same blue Ford Maverick at the un-named dea hours and I had to leave with her nonsense. Another dealership got me in and out. I bought the exact same blue Ford Maverick at the un-named dealership instead for 2K less @ 8.9% for $340 a month. Tania Stewart was going to charge me the $26+ at 12% for $500 month!!!!! She even tried pushing it on me telling me it was a good deal for me. If they have a vehicle you want, have it delivered to you at no charge and get true hassle free buying like I did, any dealership will have it delivered to you. by manimalogb SALES PRICE TRANSPARENCY TRADE-IN EXPERIENCE PURCHASE TIME FINANCE EXPERIENCE RECOMMEND DEALER NO EMPLOYEES WORKED WITH TONIA STEWART (https://www.dealerrater.com/sales/Tonia-Stewart-review-815655/) 1.0 (https://twitter.com/intent/tweet?url=http://www.dealerrater.com/consumer/social/11994719&via=dealerrater&text=Check+out+the+latest+review+on+Mullinax+Ford+of+Kissimmee) (http://www.facebook.com/share.php?u=http://www.dealerrater.com/consumer/social/11994719) REPORT | PRINT Apr 11, 2024 - Mullinax Ford of Kissimmee responded Thank you for your review on Mullinax Ford of Kissimmee. I have investigated your accusations thoroughly and found them not to be true and factual. First off, Mullinax Ford is an Upfront Price dealer at all our locations. So, while it’s true you did purchase the same Ford Maverick at our other location, you paid the same $26,879 as you would have bought it in Kissimmee. The price was not $2,000 less as your review states. Second, the loan we got you approved for was for a $342.21 monthly payment, not $500.00 per month as your review states. This is only two dollars more per month than the $340.00 per month you stated you got. Finally, you put more money down than you offered in the Kissimmee deal and you went to a private lender for the financed balance, so you are correct that you were able to get a lower interest rate because you financed less with the bank. Banks usually give lower interest rates when customers finance less. And since you financed with an outside bank, of course they could get you “in and out” because you already did the longest part of the transaction by getting your own loan paperwork done with your bank. We hope you enjoy your new Maverick for many years to come but I don’t think your Kissimmee experience went as bad as your review stated. Best Regards, Chris Baron, General Manager LESS Apr 11, 2024 - manimalogb responded Your investigation is incorrect and far from through. In an investigation, as I know from a professional standpoint, you would need to speak to everyone involved before coming to an assessment. That, you did not. You made no attempts to speak to my wife or myself. That would indicate your claims at a thorough an investigation is a false and actually poorly conducted. It is true I used my own financing after your loan sharks tried taking their greedy chunk. Your dealer did present me with $500 a month payments, she did say the truck is in demand and cost $2000 more, that I was presented with $341 a month is a bold face lie. It is also a lie I placed more money down. I guess I shouldn’t be surprised as staff reflects management. Also you could have spoken with me personally had I’d been able to at least email you, but you have public access blocked. Your response also goes on with false numbers that you were not there for the four hours it spent to get to signing, you have many claims for a man who was not present. I am enjoying my Ford Maverick, thank you so much for your interest. So take it from the person that was present that day and actually had the bad experience at Kissimmee Mullinax, it was that bad and now worse that I see how you operate yourself. I. The future, I recommend you speak with all those involved before fabricating your false narrative. Good Luck to you Mr. Baron I was made to revise my review More

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Tonia's customer service and professionalism was top notch. I would recommend her to anyone seeking to purchase a vehicle. notch. I would recommend her to anyone seeking to purchase a vehicle. More

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Bought 4 cars/SUV’s from Tonia, wouldn’t go anywhere else. Service at Mullinex is pretty good. else. Service at Mullinex is pretty good. More

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The staff is awesome and very helpful. The dealership has a welcoming environment which makes you want to buy a car from them. Tonia was the best, she worked so hard to get me into a car a The dealership has a welcoming environment which makes you want to buy a car from them. Tonia was the best, she worked so hard to get me into a car and I am very happy. More

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Tonia has great people skills and she is awesome. Will recommend Tonia to anyone that wants to buy a car. Will recommend Tonia to anyone that wants to buy a car. More

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I had a fantastic experience with Tonia from Mullinax Ford. Her knowledge, professionalism, and helpful attitude made the car-buying process smooth and enjoyable. I highly recommend her for her excellent Ford. Her knowledge, professionalism, and helpful attitude made the car-buying process smooth and enjoyable. I highly recommend her for her excellent customer service and expertise. More

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Outstanding service,everyone is polite and professional. With 4 dealerships they will get you whatever you need. With 4 dealerships they will get you whatever you need. More

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Mullinax is a community institution with the size and scope that let you know you'll be supported for years to come. scope that let you know you'll be supported for years to come. More

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Tonia helped me find a truck that checked all the “must have” boxes after my daughter totaled out her previous one. She made all the arrangements to have the vehicle delivered to my home several hours away have” boxes after my daughter totaled out her previous one. She made all the arrangements to have the vehicle delivered to my home several hours away. She will definitely be my first call before buying again! More

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Good dealership and fair. I’ve bought 3 cars from them. I wouldn’t go anywhere else I’ve bought 3 cars from them. I wouldn’t go anywhere else More

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